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Jira Service Management Enterprise
Atlassian Enterprise products are built for scale and designed to be self-managed by our customers. They provide flexibility to meet the unique needs of our customers through infrastructure choices and controls. They are built to meet the expectations of quality and security of our customers and have built-in enterprise-grade features to meet the complex demands of our customers.
Jira Service Management is Atlassian's service management solution for all teams. Jira Service Management is designed to help you unlock high-velocity teams by 1) empowering every team to deliver great service fast, 2) bringing visibility to work, and 3) accelerating the flow of work between development, IT, and business teams. Built on Jira, it encompasses deeper service management practices across service request, incident, problem, change, knowledge, asset, and configuration management.
Jira Service Management is built on the Jira platform, so you'll see some terms and concepts that carry across all of Atlassian's Jira products. It's designed to bring IT, development, operations and business teams closer together with a variety of features that emphasize collaboration at speed.
Your Future Team
The Jira Service Management Enterprise team is comprised of people of different backgrounds delivering large-scale web-based software. We are focused on improving the productivity of teams who rely on our service and asset management software. We are a growing, high-impact and high performing team in the Enterprise organisation of Atlassian.
We are hiring Senior Engineers to come and join our growing team. You and the team will provide an incredible experience for users of JSM by building features they love.
The tech stack?
Java, Spring, OSGi, Maven, Atlassian Plugin SDK, REST, relational databases
Why join us?
Product - Be a part of one of the fastest-growing products in Atlassian's history with also the greatest potentialTeam - Work with a group of friendly, passionate, and hardworking individuals. With many ways to up-skill by frequent pairing, Craft Sessions, etc.Challenge - Investigate and solve highly complicated problems of our largest customers
What you'll do
Regularly tackle large and complex projects in the team, contributing to technical design, implementation and release.Partner with other engineers, designers and product managers to deliver quality features for JSM EnterpriseRotational feature leading on large projectsRoutinely tackle complex architectural challenges and apply our architectural standardsContribute to documentationWork with the team to solve complex bug fixesGuide other engineers in the team by pair programming, tech design reviews, meaningful code reviews and sharing through our Craft Brownbag Sessions.Partner across engineering teams to take on company-wide initiatives spanning multiple projectsKeep our quality bar highMentor more junior members
Your background
Proficiency in any modern object-oriented programming language (e. g., Java, Kotlin etc. ).Experience building large-scale, web-based enterprise softwareA track record of execution, risk management, and delivering outcomesExperience with risk assessment, testing practices and philosophies, and have a quality-oriented mindsetExcellent troubleshooting, debugging, problem-solving and analytical skillsPassion for product, and delivering value to customersPassion for collaborating with and mentoring junior members of the teamGreat communication to build and articulate a technical vision for the product and pitch it to critical stakeholders.