Home
/
Customer Service
/
Senior Service Representative/Dispatcher
Senior Service Representative/Dispatcher-July 2024
Linthicum Heights
Jul 23, 2026
ABOUT LABCORP
Headquartered in Burlington, NC, Labcorp operates in 60 countries and territories across the globe.
10,000+ employees
Healthcare, Healthtech
VIEW COMPANY PROFILE >>
About Senior Service Representative/Dispatcher

  LabCorp seeking a Dispatcher to join our team in Linthicum, MD. In this position, you will be responsible for the dispatching of pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients.

  Shift will be Tuesday-Friday 1:30pm-10:00pm and Saturday 10:00am-6:30pm

  Job Responsibilities:

  Utilize route management software to schedule, coordinate and dispatch specimen pickups Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.) Responsible for specific service area to ensure best possible solutions for client Achieve location productivity and expense targets while meeting customer expectations Ensure a balance between customer response time, accuracy and cost/productivity targets

  Follow standard procedures for field requests for service and dispatching calls Problem solve and provide potential resolutions for any specimen related issue Utilize multiple databases to process requests and inquiries Performs a variety of administrative/clerical duties as needed

  Job Requirements:

  High school diploma or equivalent Prior experience in logistics, customer service or operations Experience working in a medical courier environment is preferred Familiarity with route management software is a plus Basic computer and typing skills; Proficient in Microsoft Office Strong communication skills; both written and verbal Excellent organizational and time management skills Strong attention to detail with the ability to multitask

  Labcorp is proud to be an Equal Opportunity Employer:

  As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

  For more information about how we collect and store your personal data, please see our Privacy Statement.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
HR Services Representative (French speaking)
The Estée Lauder Companies attracts the most outstanding people from diverse industries and nurtures their talents. Whether they work in one of our stores, on a production line, at our corporate head
Client Associate /Registered Client Associate
Job Summary Job Description What is the opportunity? Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As
Data Center Customer Operations
Data Center Customer Operations Equinix is the world's digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks.
Client Associate/Registered Client Associate
Job Summary Job Description What is the opportunity? Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As
Manager SRE - Service Management, Oracle Applications
Manager SRE - Service Management Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content a
Enterprise Account Executive, Digital Native, Google Cloud
Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience as a quota carrying technology field sales professional in a client sales/management for enterprise
Customer Account Intern (Summer 2024)(Onsite)
Date Posted: 2023-09-21 Country: United States of America Location: HIA32: Cedar Rapids, IA 400 Collins Rd NE , Cedar Rapids, IA, 52498-0505 USA Position Role Type: Onsite Looking for an exciting opp
Sr Service Partner - MPSC Service (Enterprise)
Overview Works independently to provide customer service for multiple Paychex products. Ensures good customer relations are maintained and customer claims and complaints are resolved fairly, effectiv
Passport Support Associate III
Passport Support Associate III Position Description CGI Federal is looking for outgoing, experienced Support Associates to join our team. The ideal candidates should possess excellent communication s
Customer Benefit Advisor I (On-Site)
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our c
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved