Home
/
Customer Service
/
Senior Service Representative/Dispatcher
Senior Service Representative/Dispatcher-August 2024
Linthicum Heights
Aug 7, 2026
ABOUT LABCORP
Headquartered in Burlington, NC, Labcorp operates in 60 countries and territories across the globe.
10,000+ employees
Healthcare, Healthtech
VIEW COMPANY PROFILE >>
About Senior Service Representative/Dispatcher

  LabCorp seeking a Dispatcher to join our team in Linthicum, MD. In this position, you will be responsible for the dispatching of pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients.

  Shift will be Tuesday-Friday 1:30pm-10:00pm and Saturday 10:00am-6:30pm

  Job Responsibilities:

  Utilize route management software to schedule, coordinate and dispatch specimen pickups Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.) Responsible for specific service area to ensure best possible solutions for client Achieve location productivity and expense targets while meeting customer expectations Ensure a balance between customer response time, accuracy and cost/productivity targets

  Follow standard procedures for field requests for service and dispatching calls Problem solve and provide potential resolutions for any specimen related issue Utilize multiple databases to process requests and inquiries Performs a variety of administrative/clerical duties as needed

  Job Requirements:

  High school diploma or equivalent Prior experience in logistics, customer service or operations Experience working in a medical courier environment is preferred Familiarity with route management software is a plus Basic computer and typing skills; Proficient in Microsoft Office Strong communication skills; both written and verbal Excellent organizational and time management skills Strong attention to detail with the ability to multitask

  Labcorp is proud to be an Equal Opportunity Employer:

  As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

  For more information about how we collect and store your personal data, please see our Privacy Statement.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Member Service Representative Intern
Member Service Representative Intern Consumers Credit Union is looking to hire a Member Service Representative Intern. As an MSR Intern, you will provide superior member service and sales to enhance
Customer Account Specialist (CSR)
JOB DESCRIPTION Are you passionate about delivering exceptional service? Us too. Customer Service Representative Austin, TX (Onsite) Monday - Friday, 9am- 6pm If you have big ambitions, you'll fit in
Customer Relations Advisor - Dutch
Customer Relations Advisor (Dutch) About the company At Booking.com, we make it easier for everyone to experience the world. We began by taking hotel bookings online over 20 years ago, and we've been
Client Service Associate
Description Client Service Associate Client Service Shared Support Team At Edelman Financial Engines, we believe everyone deserves to move their financial life forward! We know that assets have the p
Customer Service and Billing Associate
Company Description We are One Sutherland - a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of though
Nemzetközi vevőellátási szakértő
Job Description Summary Please note: this is an EVERGREEN position, meaning that the Talent Acquisition Specialist will contact suitable candidates as soon as the intake for this vacancy opens. Curre
Field Customer Support Specialist
Overview Are you looking for an impactful role for a fast-growing company that helps advance science and human well-being? Would you like the freedom of being field based where no day is the same and
Global Capacity Planner - Customer Service
Global Capacity Planner - Customer Service Role Description: The Global Capacity Planner for CS ABU provides capacity planning calculation services and ensures the right number of CS staff in order t
Field Service Specialist
Field Service Specialist Description Field Service Engineer - Position is Based in Phoenix, AZ Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career,
Technical Support Engineer (Mandarin)
The best Customer Experiences are built with Zendesk. Our powerful platform facilitates customer interactions across phone, messaging/chat, email and social media, and is designed to grow and scale s
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved