Home
/
Customer Service
/
Senior Service Representative/Dispatcher
Senior Service Representative/Dispatcher-May 2024
Linthicum Heights
May 11, 2026
ABOUT LABCORP
Headquartered in Burlington, NC, Labcorp operates in 60 countries and territories across the globe.
10,000+ employees
Healthcare, Healthtech
VIEW COMPANY PROFILE >>
About Senior Service Representative/Dispatcher

  LabCorp seeking a Dispatcher to join our team in Linthicum, MD. In this position, you will be responsible for the dispatching of pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients.

  Shift will be Tuesday-Friday 1:30pm-10:00pm and Saturday 10:00am-6:30pm

  Job Responsibilities:

  Utilize route management software to schedule, coordinate and dispatch specimen pickups Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.) Responsible for specific service area to ensure best possible solutions for client Achieve location productivity and expense targets while meeting customer expectations Ensure a balance between customer response time, accuracy and cost/productivity targets

  Follow standard procedures for field requests for service and dispatching calls Problem solve and provide potential resolutions for any specimen related issue Utilize multiple databases to process requests and inquiries Performs a variety of administrative/clerical duties as needed

  Job Requirements:

  High school diploma or equivalent Prior experience in logistics, customer service or operations Experience working in a medical courier environment is preferred Familiarity with route management software is a plus Basic computer and typing skills; Proficient in Microsoft Office Strong communication skills; both written and verbal Excellent organizational and time management skills Strong attention to detail with the ability to multitask

  Labcorp is proud to be an Equal Opportunity Employer:

  As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

  For more information about how we collect and store your personal data, please see our Privacy Statement.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Enterprise Account Executive - Digital Native
Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to m
Technical Support Engineer 2
#LI-FR2 We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and su
Manager, CPG Commercial Excellence - Remote
You love CPG. You are strategic, resilient, engaging with people, and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect oppor
Internship - Customer Support Engineer (Engineering, Optics or Physics)
Introduction to the job ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient micr
Client Service Associate - Entry Level
Overview Investing can be one of the most important and nerve-racking aspects of people's lives. At Fisher Investments, we believe your career goals and your desire to help others should go hand-in-h
Manager, CPG Commercial Excellence - Remote
You love CPG. You are strategic, resilient, engaging with people, and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect oppor
Enterprise Account Executive, Sydney or Remote
We are looking for an experienced Enterprise Account Executive to join our APAC team who is driven, hard-working, and adaptable. This role will be instrumental in powering the Asana revenue engine th
Customer Support Agent - Remote (German-speaking)
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. A
Director, Customer Engineering - US PubSec
Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to m
Associate, Client Service
Overview: The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to underst
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved