JOB SUMMARY

　　The Senior QA Analyst is responsible for ensuring the quality and health of the product being developed and the overall business. Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Involved in test planning, writing test cases/scripts, test case automation and test execution. Works on projects of high complexity within one or more development environments. Works on multiple programs/systems as a project team member. Considered a subject matter expert for a single program/system. Play a critical role in delivering a high-quality product that exceeds the expectations of customers, clients, end users, product team, and stakeholders.

　　MAJOR DUTIES AND RESPONSIBILITIES

　　Develops and executes test cases to ensure comprehensive test coverage based on product requirements and specifications.Responsible for understanding business end-to-end domain and requirements, and running test cases against them to minimize the production defectsIdentifies and documents defects or issues found during testing and accurately report them to the development teamCollaborates closely with developers to communicate test results, discuss issues, and work together to resolve defects and improve the product qualitySets up and configuring the required test data, accounts for test execution Help troubleshoot issues in the lower environments and productionsDocuments test plans, cases, and results for traceability and knowledge sharingContributes to process improvement initiatives for continuous enhancementConduct post release testingConduct API Testing, Biller Testing and Configuration TestingDefines and tracks quality assurance metrics such as defects, defect counts, test results and test statusCollects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the business needsDocuments all problems and assists in their resolutionDelivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partnersPerforms quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed

　　REQUIRED QUALIFICATIONS

　　Skills/Abilities and Knowledge

　　Demonstrated communicator (written and verbal): ability to read, write, speak and understand EnglishAbility to focus on deadlines and deliverablesSelf starter, self motivated, driven individualAbility to analyze and assist in resolving defectsAbility to work well with shifting prioritiesAbility to work with cross-functional team of internal and external resources located onshore and offshoreKeen attention to detailProficient in Microsoft Office applications (Word, Excel, Outlook)Display professional, positive, and approachable attitude/demeanor and discretionCritical thinker, ability to negotiate with key stakeholders and maintain positive attitudeStrong organizational skillsGood understanding of quality assurance process, tools and methodologiesUnderstanding of database schemas and querying toolsDemonstrated understanding of software development life cycle (SDLC)Creative solving of technical problems to ensure the ability to translate technical requirements into test plansAbility to lead a team through effective delegation, training, and motivationAbility to track multiple test efforts simultaneously and to be able to synthesize the results in fast paced environmentProficient in using HP Test Suite or other Testing ToolsDemonstrated analytical and problem solving skillsDemonstrated understanding of test automation framework and tools

　　Education

　　BA/BS in Information Technology, Computer Science, or related field or equivalent work experience

　　Related Work Experience

　　System development, business/systems analysis, testing, and/or business experience - 5+ years

　　PREFERRED QUALIFICATIONS

　　Education

　　Testing Certification ISTQB Advanced Level preferred

　　WORKING CONDITIONS

　　Office environment

　　Apply now, connect a friend to this opportunity or sign up for job alerts!

　　IQA340 2023-22709 2023

　　Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

　　A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

　　Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

　　Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.