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Senior Program Manager, Resource Optimization
Senior Program Manager, Resource Optimization-April 2024
Luxembourg
Apr 26, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Senior Program Manager, Resource Optimization

  Description

  Job summary

  This role can be based in Germany, UK or Luxembourg

  At Amazon, our businesses continues to grow and expand because of our customer focus, innovative technologies, and world class operations. Driving all of our businesses are talented employees who are strong owners, have the highest standards, and obsess over our customers. If you’re excited by the opportunity to accelerate our growth through building scalable models and solutions, automation, creative application of technology and driving efficiencies of scale, this is the role for you!

  We are looking for a dynamic, organized self-starter to join the EU Middle Mile Node Programs Team as a Senior Program Manager focusing on innovation regarding shift design, labor models and process automation.

  To be successful you need to think big and create innovation to enable our fast growing business whilst at the same time leading the end to end process execution. You will build solutions using a human centered design methodology in close collaboration with Amazon Operations, Tech, HR, and other business stakeholders. You will interface with multiple teams within EU and US leveraging the larger Amazon infrastructure aligning with the larger global strategy and ensuring we design and implement people programs and practices that are globally scalable for our business.

  Successful candidates will also demonstrate:

  Ability to communicate effectively and facilitate senior level discussions and decisions

  Ability to lead across a complex global organization

  The ability to understand business goals and recommend new approaches, policies and procedures for continuous improvement

  A true hands-on approach as well as the ability to successfully monitor the "pulse" of the organization and look around corners

  Experience with rapid and complex changing work environments

  Being an enthusiastic team player with a strong drive to create a positive work environment

  The ability to manage multiple priorities simultaneously, have a bias for action orientated on results

  Must be able to interface at all levels of the organization

  Passion for innovative solutions and process improvement.

  BASIC QUALIFICATIONS

  5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.)

  Experience with data visualization tools such as QuickSight and Tableau

  Experience defining requirements and using data and metrics to draw business insights

  Experience with SQL

  Experience in scripting languages like Python, Bash etc

  We are open to hiring candidates to work out of one of the following locations:

  Luxembourg, LUX

  Basic Qualifications

  Bachelor’s degree

  Extensive experience in program/project management.

  Strong experience with programs related to labour planning, operations management, high volume recruiting, and/or HR.

  Preferred Qualifications

  Extensive experience leading relevant operational programs, including experience leading cross-functional, global projects.

  Self-starter who can work independently in a fast-paced, ambiguous environment.

  Strong background in building and executing in a highly ambiguous, flexible environment.

  Strong data-driven, business writing skills.

  Experience identifying and resolving issues independently, will take initiative even under unfamiliar or ambiguous circumstances.

  Strong bias for action and “get stuff done” attitude.

  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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