At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

　　We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

　　To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

　　If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

　　We are seeking a Senior Program Manager to join our Product Program Management team to contribute to the mission of empowering Braze to build a best-in-class product through operational excellence. You will support the operations of the Product Department consisting of Product Management, UX Design, UX Research, Technical Writing, and Program Management. In this role, you will also partner closely with Engineering and Go-To-Market teams. 

　　As a hands-on program manager, you will at a high level 

　　Develop a deep understanding of the pain points that our department and stakeholder teams face. Analyze problems, propose solutions, drive alignment, and test/roll out.  Drive major product launches and other cross-department projects/initiatives by working collaboratively with members of the Product Department and other functions at all levels.  Lead or support continuous iteration of our business, product, and release operations. WHAT YOU'LL DO

　　The Product Program Management team oversees a wide array of areas, and your daily responsibilities will span across our three core pillars:

　　Product Operations Maintain and update Product Feedback & Escalation Process. Facilitate process improvements between the Product Department and GTM teams. Improve tools and usage to help the Product Department make strategic decisions. Release Operations Support the Monthly Release coordination. Initiate and drive the Product Release checklist with the Product team and GTM partners. Iterate release checklists and templates based on feedback and learnings. Business Operations Support strategic annual planning process and monthly financial planning. Support evolving the OKR processes. Support department-wide events and vendors/contracts. WHO YOU ARE

　　3+ years of first-hand experience as a Program Manager with a Product/Eng team at a high-growth B2B technology company  A track record for setting up & refining processes/systems Analytical and an excellent problem-solver Detailed-oriented and can manage multiple projects simultaneously Strong communication, collaboration, and organizational skills Experience with product development tools (e.g., Jira, ProductBoard, etc.) For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,000 and $160,000/year with an expected On Target Earnings (OTE) between $160,000 and $180,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

　　WHAT WE OFFER

　　From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.

　　Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and tuition reimbursement  Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week  Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work®  Details of these benefit plans will be provided if a candidate receives an offer of employment. Benefits may vary by location.

　　ABOUT BRAZE

　　Braze (Nasdaq: BRZE) is a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.

　　Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #1 on Great Place to Work UK’s 2023 Best Workplaces (Medium), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium), #5 on Fortune’s 2022 Best Workplaces for Millennials in the US, #10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), #19 on Fortune’s 2023 Best Workplaces in New York (Large), and were named as a Top Achiever on Great Place to Work UK’s 2023 Best Workplaces in Tech.

　　You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

　　Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.