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Senior Program Manager - Listing Experience
Senior Program Manager - Listing Experience-February 2024
Sydney
Feb 24, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Senior Program Manager - Listing Experience

  Description

  Amazon’s Retail team, located in Sydney, is looking for a Senior Program Manager – Listing Experience with a deep interest for driving improvements and automations within processes that they have end-to-end ownership of. Working at the centre of the Amazon flywheel, you will be responsible for making it easier for suppliers to list their products on Amazon Australia. To do this, you will be required to work with local and international cross-functional teams to communicate a clear vision of the supplier listing experience, recruit buy-in, and own the ongoing roadmap delivery of initiatives.

  As the Senior Program Manager – Listing Experience, you will be passionate about getting hands-on with data and processes to identify and act on opportunity areas that deliver continuous improvement in your workstreams. The successful candidate will be eager to learn and able to work autonomously within a fast-moving and often ambiguous environment. They will be able to effectively use written and verbal communication at both a strategic and tactical level to drive continual progress within projects and workstreams.

  


Our retail team operates out of our fabulous CBD office conveniently located near many transportation options.

  Amazon offers employees in the retail team a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others

  Key job responsibilities

  • Own the development and execution of the supplier listing experience roadmap

  • Work with local and international cross-functional stakeholders to enable roadmap delivery

  • Engage in continuous process improvement to refine listing experience initiatives

  • Plan resourcing, analyse, and report weekly and monthly metrics for your workstreams

  • Achieve business KPIs for efficiency generation and supplier experience

  We are open to hiring candidates to work out of one of the following locations:

  Sydney, NSW, AUS

  Basic Qualifications

  5+ years of account management, project or program management or buying experience

  Bachelor's degree, or 5+ years of professional or military experience

  Experience working with cross-functional tech and non-tech teams

  Excellent written and oral presentation skills

  Experience owning product roadmap development and delivery

  Demonstrated track record of delivering process efficiencies through continuous improvement activities

  Preferred Qualifications

  Experience driving direction and alignment with cross-functional teams

  Experience with large data sets and insight generation using Excel, SQL, or other data analysis tools

  Acknowledgement of country:

  In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

  IDE statement:

  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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