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Senior Program Manager EMEA
Senior Program Manager EMEA-April 2024
London
Apr 18, 2025
ABOUT AMAZON
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10,000+ employees
Technology
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About Senior Program Manager EMEA

  Description

  End-to-end own, build, maintain, and improve complex risk-based security programs and projects specific to Amazon Logistics and Amazon Partner Logistics within EMEA to prevent theft and losses

  Develop risk-based as well as cost-effective security solutions and engage internal and external stakeholders to implement the security solutions

  Create security standards, programs, assessments, and procedures and collaborate with key regional stakeholders for their consistent implementation

  Ensure compliance to security standards and requirements, partner with stakeholders to implement effective audit programs to detect, prevent, and mitigate Amazon Logistics and Amazon Partner Logistics losses, and follow up on definition and implementation of corrective action plans

  Contribute to reducing business losses from security incidents by identifying and understanding vulnerabilities, MOs, and implementing appropriate protection measures

  Key job responsibilities

  Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for an experienced professional who wants to join our Reverse Logistics Program Implementation (ReLo PI) team as Senior Program Manager for Europe, Middle East, and Africa (EMEA). In this key role, you will be responsible for ensuring that your area of responsibility efficiently and effectively provides security services and asset protection (i.e., lives, buildings, equipment, data, and professional property) through the design of physical infrastructure and processes across the EMEA Amazon Logistics and Amazon Partner Logistics environment.

  A day in the life

  As a Senior Program Manager on the Reverse Logistics (ReLo PI) team, you will support the Security and Loss Prevention team with end-to-end owning, developing, maintaining, and continuously improving complex risk-based security projects and programs specific to Amazon Logistics and Amazon Partner Logistics within EMEA. To achieve this goal, you will develop and implement comprehensive security projects and programs aligned with organizational goals. You identify, assess, as well as prioritize risks and develop strategies to mitigate them. You will also ensure that all security projects and programs comply with relevant laws, regulations, and local standards and you provide ongoing training on security best practices for the personnel involved in your projects and programs.

  About the team

  Working in partnership with our stakeholders, Security and Loss Prevention secures the Amazon supply chain end-to-end and promotes security during business conversations. Sitting within Security and Loss Prevention, the (ReLo PI) team does this by developing and implementing risk mitigation programs to prevent Security and Loss Prevention-related risks and vulnerabilities within Amazon Logistics and Amazon Partner Logistics as early as possible. Continually assessing the programs and adjusting to support the ever-changing operational requirements, we deep dive root causes and embed standards and processes to improve productivity and prevent re-occurrence of incidents. We also provide frameworks for standards to enable business units conduct their daily operational tasks whilst mitigating risks accordingly. To reach this goal, we collect and consolidate information to evaluate existing as well as evolving modus operandi. Collaborating with additional Security and Loss Prevention support function teams, we assess the risk and develop programs to minimize potential impact. We also provide strategic, tactical, and operational programs for customers’ as well as stakeholders’ business needs and priorities by working closely with EMEA business leaders, support functions, and other security functions in a global framework.

  We are open to hiring candidates to work out of one of the following locations:

  London, GBR | Manchester, GBR

  Basic Qualifications

  A degree or degree equivalent (e.g., business, project management, criminal justice)

  Relevant advanced experience within retail, supply chain, compliance, or operations

  Relevant advanced experience delivering projects or programs at international scale

  Relevant advanced experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

  Upper intermediate proficiency in written and verbal English

  Preferred Qualifications

  Relevant industry certification (e.g., CPP, TAPA, ISO, AEO, C-TPAT)

  Relevant advanced experience in multi-site/country environment managing security and loss prevention in logistics or transportation

  Relevant advanced experience with conducting physical security risk assessments

  Relevant advanced experience defining program requirements and using data and metrics to determine improvements

  Ability to interact with all levels of leadership within the organization to drive consensus regarding new solutions, policies, and procedures

  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

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