Are you passionate about making our communities safer? Do you thrive in a dynamic environment? Are you looking for a role with high impact and high visibility? We are looking for a motivated, data-oriented self-starter to join as a Sr. Program Manager on the Delivery Service Partner (DSP) Safety Accountability Team (SAT)!We seek a leader who can set priorities, communicate effectively, and consistently deliver results across diverse cross-functional teams, while focusing on internal automation and scaling to enable network-wide implementation. Having the ability to solve complex, technical problems with simple, innovative, and practical solutions that drive accountability is a key skill-set in this role. Owning end-to-end program management will be critical for this role, including design/ideation, stakeholder and leadership alignment, influencing partner team (including tech) roadmaps, development of KPIs, and overseeing successful execution.You will be successful in this role if you can manage multiple competing priorities, often with urgent deadlines. You will also need to be a proven program and project leader, communicator, and problem solver, with very strong analytical skills.This role can be based out of Bellevue, WA, Austin, TX, or Nashville, TN.Key job responsibilities* Establish and deliver important new initiatives with broad cross-organizational impact to improve DSP on-road safety performance.* Define and document business requirements for program automation and expansion, including functional requirements for technical teams.* Identify needed areas of performance improvement, and prioritize program initiatives in accordance with data/performance signals.* Clearly communicate, both verbally and in writing, to drive buy-in and adoption across a diverse group of stakeholders with competing priorities, including executive presentations.* Review our current data architecture to improve adaptability and expand scalability.* Define and document business requirements for partner technical teams to drive architectural improvements.* Manage dependencies and own status reporting for time-sensitive projects involving technical and non-technical contributors.A day in the lifeIn this role, the Sr. Program Manager will be accountable for deeply reviewing and simplifying our existing data architecture to enable scalability. This will include a thorough understanding of the safety data ecosystem, including upstream dependencies and downstream data usage, for continuous improvement opportunities and potential rearchitecture projects. You will gather requirements from customers and stakeholders, and translate this into clear, coherent requests to partner teams for development. This role will drive timelines and ensure high-quality deliverables from partner teams. You will operate with autonomy, demonstrating high judgment in decisions with broad implications.About the teamWe're a close-knit team that is responsible for designing and maintaining programs with broad impacts. We have cross-organizational and cross-functional stakeholders. We take great responsibility in our vision to build the world's safest transportation network.We are open to hiring candidates to work out of one of the following locations:Austin, TX, USA | Bellevue, WA, USA | Nashville, TN, USA- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- Experience working cross functionally with tech and non-tech teams- 3+ years of leading large complex programs experience- 3+ years of defining and executing against program timeline & requirements experience- Experience implementing repeatable processes and driving automation or standardization