Description
This is a Program Management role to run complex and cross functional supply chain projects. This role is a part of the centralized supply chain planning (External Fulfilment Program) function at Amazon India. The role is very much like an internal consulting role where the incumbent will drive large high impact projects in supply chain. These projects will typically involve designing and building new processes, driving technology solutions, driving large cost reduction or speed improvement initiatives, launching exciting new supply chain models. The PM should successfully deliver solutions and mechanisms that resolve significantly complex problems and provide a long-term beneficial impact.
The incumbent will be own the following -
1) Responsible for working with Category, Product, Operations, Finance, Supply chain execution, transportation and other Amazon teams to identify pain points and scope out large high impact projects
2) Responsible for driving cost benefit analysis and go/no-go decisions on various initiatives
3) Once a go decision is made, the program manager will work to evolve a plan and timeline for execution.
4) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports that detail the progress to leadership on a frequent basis
5) Liaise across functions to drive their project and help clear issues and bottlenecks.
6) Work with technology teams to scope out and drive any tech changes that are needed
7) Leading in ambiguous scenarios and help stakeholders taking right decision for Amazon bazaar scale.
8) Identify the right supply chain model (low cost and high reliability) to success via Amazon Bazaar.
9) Understand how this landscape is moving across competitions and what customers are expecting from us.
Above all, we expect program managers to be single threaded owners for their initiatives. Program Managers will be measured on the impact of their project. Depending on the project, clear financial or other impact goals will be set forth.
Key job traits
• You operate with autonomy, showing high judgment in decisions that have business and technical implications.
• You identify and tackle intrinsically hard problems. (e.g., ambiguous, extremely complicated, with little to no existing structure)
• You are adept at building consensus. You align teams toward coherent strategies. You bring clarity to complexity, probe assumptions, illuminate pitfalls, and foster shared understanding.
• You’re an exemplary practitioner of Project and Program Management – you model best practices in communications (status reports, program documents, stakeholder management), planning and scheduling, identifying critical path, managing risk, and escalating appropriately.
• Conduct effective meetings (business and program reviews) and able to dive deeply into details as easily as convey high-level plans with clear and concise verbal and written communication. Transform raw thoughts into clear documentation and requirements (e.g., project charter, statement of work, responsibility matrix, functional requirements, implementation approach, reporting)
We are open to hiring candidates to work out of one of the following locations:
Bengaluru, KA, IND
Basic Qualifications
Experience using data and metrics to determine and drive improvements
5+ years of program or project management experience
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
4+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field