DescriptionEssential Responsibilities, Accountabilities & ResultsOperations* Responsible for management of the complete end-to-end comping process that includes estimating, projectmanagement, file preparation (artwork & prepress), digital printing, assembly, QC and fulfillment.* Problem solve and recognize bottlenecks in the production process. Load level production staff and othercomping facilities when necessary to meet job deadlines. Research and recommend appropriate workflowadjustments in order to complete the daily production schedule.* Manage consumable inventory and exploration of print media to better represent the final product.* Ensure regular workflow and quality audits are being performed to ensure internal and external customerrequirements are being met.* Promote a culture of continuous improvement by supporting innovation and continuously analyzing productionworkflows with a focus on maximizing productivity and efficiency. Ensure compliance with capturing businessmetrics by utilizing MySGS One.* Ensures overall compliance with all department standard operating procedures.Customer Focus* Collaborate with Sales to assist with client management. Serve as internal resource and provide technicalexpertise on the digital print/comping process.* Communicate customer issues and devise ways of improving the customer experience, including resolvingproblems and complaints.* Work with cross functional teams to enhance quality of service to Customers with special focus on on-timedelivery and product quality within their work group.Workforce Management* Provides general communication to direct reports.* Provide leadership and coaching to direct reports and conduct regular performance development meetings tohelp foster a high performing team.* Foster a culture of trust and alignment with the sgsco's core values. Promote a culture that encouragescontinuous improvement, top performance, and high morale.* Act as a change agent for all local and corporate initiatives. Champion for and participate in processimprovements and changes in staffing, technology, workflows and procedures.* Manage a large group of people working varied shifts across multiple departments.Miscellaneous* Maintain a safe and healthy work environment by following and enforcing standards and procedures;complying with legal regulations.* Lead and/or collaborate with leadership and stakeholders on the development and execution of specialprojects and corporate initiatives as needed.* Ensures that SGS safety policies and practices are followed and that department work areas meet all SGSsafety standards and policies.* This position will support the site in providing and monitoring the policies, training, and resources to create aclean and safe work environment.Educational & Experience Minimum RequirementsThis position requires the following knowledge and skills:* 8+ years of experience in digital print, packaging, prepress and graphic arts industry in a productionenvironment.* Proven success at managing a Production Schedule and meeting deadlines.* Demonstrated success at managing a team and building a culture of trust, respect, and collaboration. Takespride in their own work and leads by example.* Capable of presenting a broad range of company information/products to internal and external audiences.* Must have strong knowledge of Microsoft Office Suite (i.e. Word, Outlook, Excel, etc.). and good workingknowledge of using Adobe Illustrator & Photoshop.* Ability to read and comprehend job orders and technical specs.* Able to take direction and apply the feedback to improve personal and team performance.Competency Requirements* Attention to Detail: Accomplishing tasks through concern for all areas involved, no matter how s