Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

　　Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

　　Job Summary:

　　The Senior Product Manager Digital of MarTech Channel Enablement is a technical product management role within the digital organization. The mission of this role is to enable and administer communications workflows and platforms for customer-facing messaging campaigns including SMS, Push, and Email notifications, utilizing various communications platforms and assets that will service the digital lines of businesses in an omni-channel way. This position is responsible for defining the features that aligns with overall strategy and execution in the following areas:

　　Digital Maturity - ensuring assets and integrations foster maturity and growth Facilitate improved channel coordination. Foster increased personalization in messaging. Conduct internal assessments and technical gap analysis. Champion integrations with additional communication assets. Messaging platform enhancements. Operational Readiness - fostering preparedness of operational standards and practices Promote a readiness plan related to communications operations and continuity. Formulate documents and processes to support readiness. Facilitate training plans to achieve preparedness. Enforce standards to maintain business continuity. KEY RESPONSIBILITIES Manage platform product roadmap to align with the digital strategy set forth for the delivery of multi/omnichannel and multi-tenant messaging solutions. Discover, articulate and prioritize key uses cases and requirements in the form of SAFe Agile features. Set and own the vision and roadmaps for their team as well as provide subject matter expertise and guidance on the product strategy to scrum teams and leaders. Responsible for translating customer and business needs into short term and long-term product direction (outcome roadmap). Assures product strategy is followed from internal pilots to external launch. Conduct demos to articulate product level strategy to executive level stakeholders. Prioritize and align the efforts of agile product teams and epics/features associated with programs - managing the flow of work through the program and into the program backlog. Program Backlog Ownership/Prioritization. Collaborate closely with vendors, architecture, and engineering management. Propose features that offer alignment across platform priorities. Maintain strong relationships across key stakeholders and constituents. Identify dependencies among the teams. Work with RTEs, when roadblocks occur, to problem solve and develop mitigation plans. Escalate risks and issues to program backlog to stakeholder along with providing recommendations on tradeoffs and solutions. Establish feature acceptance criteria. Responsible for release definition as well as works with release management, where applicable, to decide when enough value has been accrued to warrant a release to the customer. Participant in biweekly System Demos. Set goals in the assessment of Metrics, including evaluation of business value achieved versus plan. Provide subject matter expertise and platform administrative support to stakeholders and scrum teams. Required Qualifications 4+ years of management experience or equivalent, particularly in technical product management and product development. Proven experience building platform products at scale. Proven ability to deliver convincing business case recommendations to senior management. 3+ years of experience in MarTech and multi-channel system integrations. 2+ years of experience with Salesforce Marketing Cloud, Braze, and Firebase platforms. 2+ years of experience working with complex backend platform integrations. API and Microservice creation and integration experience. Digital healthcare experience desired. Success meeting the needs of a diverse set of internal business stakeholders. Passion for health and wellness and the CVS Health digital mission is a must. CRITICAL SKILLS/COMPETENCIES Strong critical thinker who makes balanced, insightful decisions. Outstanding verbal and written communication skills. Demonstrated collaborative style, with ability to lead and influence diverse teams. Ability to work independently and self-organize. Ability to thrive in an environment with a degree of uncertainty and evolving priorities. Ability to recruit top talent and motivate the team. Ability to thrive in a fully SAFE-Agile development environment. Education Bachelor's Degree or Equivalent Work Experience Master's degree is a plus Pay Range

　　The typical pay range for this role is:

　　$120,750.00 - $240,000.00

　　This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

　　In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

　　For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

　　CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

　　You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

　　CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.