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Senior Product Manager - Claims Experience
Senior Product Manager - Claims Experience-January 2024
Tel Aviv
Jan 18, 2025
About Senior Product Manager - Claims Experience

  Tel Aviv, IL | Product | Full-time

  Not your everyday company

  Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.

  At Lemonade, you'll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.

  Unlike most publicly traded companies, we're nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don't care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.

  We're built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don't like spending our days in meetings and we skip committees altogether. At Lemonade, there's no such thing as going over someone's head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.

  As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.

  Awarded 'best workplace'

  Best Workplace and Best-Led Company by Inc. Magazine

  "World Changing" by Fast Company

  Recognized as a World Changing Idea by Fast Company Magazine

  Ranked #1 Home insurance in America

  Won best renters and homeowners insurance in America by US News, and others

  Best Pet Insurance in America

  Rated "Best Overall Pet Insurance" by Better Homes & Gardens

  Rated 4.9 on the App Store

  Among the highest rated apps of all time

  What you're applying for

  We're looking for a Senior Product Manager with experience in planning, designing, and scaling world-class products.

  In your day-to-day, you'll be responsible for the product work of Lemonade's Claim experience. Claims are the core of Lemonade's product, and demonstrate the edge of our digital experience- from the customer's experience of filing a claim, through our Instant Claims handling, to the internal tools used by our Claims team.

  You'll collaborate closely with designers, engineers, data analysts, and other stakeholders within the Claims team. With your in-depth knowledge of Lemonade's Claims teams, products, and our overall brand, you'll create product strategies consistent with the company's vision, and translate them into detailed requirements and prototypes.

  Note: Please only apply for this position if you have a proven track record of managing teams and building high-quality products at scale.

  In this role you'll:

  Define the claims-handling product strategy for one of Lemonade's product lines in order to create a delightful claim experience, while doubling down on automation and efficiencyWork closely with the Claims team leadership to create a unified vision for our claims-handling processesCollaborate with our talented cross-functional teams-including Design, Engineering, Data Science, and Marketing-to drive efficiency improvementsUse quantitative and qualitative data to measure our claims product performance and improve its qualityLead a product squad and drive the product execution

  What you'll need:

  5+ years experience working as a product manager in a successful startup / fast-growing company Excellent leadership and personal skills, with experience overseeing and mentoring small, agile teamsA talent for understanding complex processes and identifying areas for improvementExperience with automating manual processes is a big advantageFluent in English, with stellar communication skillsA data-driven, analytic mindsetEnthusiasm about learning and adapting to the exciting world of AI - a commitment to exploring this field is a fundamental part of our culture

  Things to know...

  Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.

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