At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Preferred Qualifications:7 - 8 Yrs of experience as DevOps/SRE engineer with commercial service infrastructure at both a software and infrastructure levelBachelor's degree in computer science, computer engineering, or in a related field.Supported by our infrastructure service delivery partners, you will be tasked with maintaining BAU operations and client onboarding to our global infrastructure footprint across the EU and US regions. Primarily, this comprises of:Linux OS on VMwareDeployment of the product which consists of:Java Application ServerJava and C++ Data Processing UtilitiesWindows GUIOracle RDBMSIBM MQCitrix XenApp for Application DeliveryClient connectivity via VPN/MPLSService AvailabilityIncident Management and Root CausePartner SLA ManagementIT Service Management including Change, Incident and ProblemYou should possess the ability to have meaningful conversations with our SMEs on as many key tech stack areas from the below. These conversations will better allow our platform support to best understand our specific needs from their tools and to in turn best support our needs:
VMwareWindows ServerLinux OS and Shell scriptingCitrix XenAppOracle RDBMSIBM MQSystem Health Monitoring Tools (eg Datadog, Splunk, APM, Geneos)Broad infrastructure/system administration comprehensionThese discussions will include but not exclusively be around:Capacity ManagementProvisioningTroubleshootingPerformance TuningVulnerability managementResiliencyAutomationMonitoringRole Requirements of the candidate:Be detail orientedThrive in environments where continuous improvement is requiredAbility to learn new skills quicklyAbility to work independently as requiredAbility to identify opportunities to improve and to facilitate those improvements with the relevant delivery partnersStrong written and spoken EnglishAvailability to be on call, aligned with a global shift pattern providing 24x7 Platform SupportBroadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.