Description

　　You Lead the Way. We’ve Got Your Back.

　　With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

　　At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

　　Join #TeamAmex and let’s lead the way together.

　　How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

　　We are focused on providing the best customer experience everyday through a differentiated set of products and services. With our mix of assets like rewards, benefits, members only perks, we are re-imagining how commerce and experiences converge in a more modern, digital, and connected world.

　　Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization. EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.

　　The Enterprise Data Platforms (EDP) organization is part of the American Express Enterprise Digital and Data Solutions (EDDS) Group. EDP manages the Big Data Ecosystem which helps to centralize data across the company with built-in governance and democratization of access to a broad user community. The team is driving the future of our business by building products and platforms that delivers trusted and quality data for decision science processes, big data applications and analytical users.

　　We are looking for a Senior Solution Manager for our Data Platform Solutions team within the Enterprise Data Platforms organization. This role works closely with Business, Technology, and Infrastructure partners to address user challenges and drive solutions to modernize the enterprise data platform.

　　Functional Responsibilities:

　　Drive the Solution Architecture for developing the strategy and delivery execution of scalable data solutions for enterprise usage (example framework areas are data ingestion, data quality, data lifecycle management, access entitlement).

　　Understand the current on-prem big data platform landscape, architect the target state architecture, and execute the modernization roadmap to public cloud infrastructure.

　　Define the product vision and strategy for the cloud capabilities in close partnership with technology teams and business stakeholders across the enterprise.

　　Collaborate with product teams, solution team and technology partners to deliver customer centric solutions best tailored to AXP colleague and customer needs.

　　Champion an external perspective in delivering solutions via a deep understanding of the external landscape; inspire and infuse external perspective across workstreams to modernize the platform.

　　Drive large-scale enterprise programs such as Cloud transformation where developing unique customer solutions is required.

　　Develop presentations and communicate with various levels of leadership across the enterprise.

　　Identify needs, opportunities, gaps, and resolve customer challenges with EDP product offerings and enhancements.

　　Qualifications:

　　5 years of product owner experience in driving agile development processes to deliver new product asks.

　　Strong understanding of products and services in GCP platform, cloud technology, streaming solutions, and third-party cloud products.

　　Knowledge of big data platform architecture, data management and newer developments in the industry.

　　Highly organized and self-motivated individual who can combine problem-resolution, and critical thinking to apply a business lens to design customer-obsessed solutions.

　　Inherent customer focus with an ability to interact with leaders at all levels of the organization.

　　Possess a unique blend of business and technical savvy, excellent communication & collaboration skills; ability to build relationships, influence decisions, and inspire cross-functional teams to deliver on shared objectives.

　　Confidence in decision-making in complex & ambiguous situations; comfortable troubleshooting and aligning conflicting interests.

　　Degree in STEM fields with work experience in information management, strategy, or the payments business.

　　Qualifications

　　Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

　　The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

　　We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

　　Competitive base salaries

　　Bonus incentives

　　6% Company Match on retirement savings plan

　　Free financial coaching and financial well-being support

　　Comprehensive medical, dental, vision, life insurance, and disability benefits

　　Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

　　20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

　　Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

　　Free and confidential counseling support through our Healthy Minds program

　　Career development and training opportunities

　　For a full list of Team Amex benefits, visit our Colleague Benefits Site .

　　American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

　　We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

　　US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

　　If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

　　Job: Product

　　Primary Location: US-New York

　　Schedule Full-time

　　Req ID: 24000878