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Senior Manager, Software Investment Advisory
Senior Manager, Software Investment Advisory-December 2024
Albany
Dec 28, 2024
About Senior Manager, Software Investment Advisory

  Job Description

  The business will focus on developing and implementing a consultative services strategy to help Oracle customers improve the value from their Oracle investments. The objectives of the Software Investment Advisory business will be centered on four key principles:

  Proactive Account Management with dedicated alignment

  Investment Maximization and helping customers realize the value of their Oracle assets

  Cloud Transformation on Oracle

  Providing Consulting Services by the Oracle Experts from Oracle (3rd Party Compete)

  Responsibilities

  The Role:

  Responsible for delivering in a proactive approach Oracle Software Investment Advisory’s services at our Oracle accounts. Advises, optimizes and drives adoption on licenses and subscriptions to align with our Oracle’s customers present and future needs: Rationalize and enhance the value of our Customer investment and support our Customer to understand their transition of on premise usage to Cloud

  Scope:

  Partners with other Oracle lines of business: Sales, Account Directors, Product Management, Deal Management, etc., reports to functional manager and works in assigned Account(s) or Territory

  Responsibilities

  Responsible for taking ownership of a portfolio of strategic Oracle Customers, understanding their specific needs, and presenting appropriate recommendations

  Responsible for governance, which involves designing processes, procedures and long term technology road map to enhance value creation in accordance with Software Investment Advisory’s objectives

  Personally visits high-profile customers on site and provides them with the information and insight they need to take the best decisions about their Oracle product purchase

  Provides constructive feedback during customer facing account reviews to ensure continuous services improvement and innovations

  Drives strategic discussion with multiple collaborators at various levels (including C level) and delivers professional presentations and tenders up to Board level

  Builds strong relationship internally and externally and acts as a facilitator for the detailed execution of Software Investment Advisory’s services

  Leads and contributes towards multiple virtual project teams aimed towards improving customer engagement and service enablement

  Is responsible for the success of your activity against Key Performance Indicators such as customer satisfaction, activity outcomes and service delivery timelines

  Creates systematic business planning, monitoring and reporting of your activity for assigned area

  Operates in line with Oracle’s processes/procedures & core values

  Supports peers in acquiring experience (e.g. customer facing situations, new products, new services)

  Personal development

  Qualifications

  University degree or combination of equivalent experience and studies

  5-7 years proven experience in a customer facing role in the technology industry: consulting, account management, value engineering or customer success

  FinOps and/or TBM certification preferred

  Competencies

  Understanding of IT technical architectures and affinity with trends in enterprise software usage

  Experience in managed software environment and subscription license entitlement (e.g. Cloud computing)

  FinOps, TBM, ITIL, CSAM, ITAM, CISA, or other technology-specific certifications preferred

  Ability to interpret and understand complex software deployment models (On-premise, Cloud and Hybrid), licensing and business practices and apply them to different scenarios

  Experience in large and complex IT environments

  Ability to work in a consultative manner with the appropriate level of technical understanding and experience to hold high level discussions and negotiations

  Ability to create cases using software deployment data and financial metrics such Return On Investment, TCO and Payback periods

  Able to work on your own initiative and in many different and challenging environments

  Strong communication, presentation, business writing and professional skills, including being able to liaise with both technical/ business & internal/ external contacts

  Ability to influence senior collaborators in order to gain credibility quickly, inspire trust and confidence

  Ability to determine client needs with innovative approaches

  Logical approach to data analysis

  Advanced spreadsheet capability

  Fluent in English, other languages dependent on the market / region

  Does this sound like you? Apply today!

  #LI-RR2

  #LI-Remote

  Disclaimer:

  Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

  Range and benefit information provided in this posting are specific to the United States only

  Hiring Range: from $87,000 to $178,200 per annum. May be eligible for bonus and equity.

  Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

  Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

  Oracle offers a comprehensive benefits package which includes the following:

  Medical, dental, and vision insurance, including expert medical opinion

  Short term disability and long term disability

  Life insurance and AD&D

  Supplemental life insurance (Employee/Spouse/Child)

  Health care and dependent care Flexible Spending Accounts

  Pre-tax commuter and parking benefits

  401(k) Savings and Investment Plan with company match

  Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

  11 paid holidays

  Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

  Paid parental leave

  Adoption assistance

  Employee Stock Purchase Plan

  Financial planning and group legal

  Voluntary benefits including auto, homeowner and pet insurance

  About Us

  An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

  In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

  Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

  At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

  That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

  Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

  * Which includes being a United States Affirmative Action Employer

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