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Senior Manager, Product Operations Strategy (Mailchimp)
Senior Manager, Product Operations Strategy (Mailchimp)-November 2024
Atlanta
Nov 28, 2024
ABOUT INTUIT
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve with TurboTax, Credit Karma, QuickBooks, and Mailchimp.
10,000+ employees
Consumer Goods & Services, Financial Services
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About Senior Manager, Product Operations Strategy (Mailchimp)

  Overview

  Intuit is a leading provider of business and financial management solutions for small and mid-sized businesses, self-employed entrepreneurs, consumers, and accounting professionals. You probably know us by our flagship products, QuickBooks, Credit Karma, TurboTax, and Mailchimp, but that's just the start. We're taking on exciting challenges, and our strategy is to be an AI-driven expert platform to deliver personalized experiences to our customers to improve their financial lives.

  Come join the Product Strategy and Operations team where we are stewards of Mailchimp's product strategy and evolving product roadmap. Our vision is to be the center of small business growth.

  As a member of the Product Operations team within Mailchimp, you will enable Mailchimp to deliver outcomes with speed and scale Mailchimp's impact across Intuit and the competitive landscape. We are responsible for the Mailchimp Product Operating System - how the organization operates and delivers outcomes to our employees - including strategic planning, delivery of goals, employee communication and engagement, and programs that drive organizational effectiveness.

  We are looking for a strategic, creative problem solver who can influence without direct authority, lead end-to-end, and bend seamlessly between strategic and tactical work. Our new team member will establish rapport, credibility, trust and respect throughout Intuit and is a team player.

  What you'll bring

  3-5 years of relevant experience in delivering significant strategic and operational impact across an organizationExperience in leading large complex projects/programs or organizational change initiativesStrategy and operations experience in a technology company or consulting experience in top management consulting firms or strategic or analytical roles at top companiesExperience leading and facilitating conversation with executives Strong analytical and problem solving skills including the ability to simplify complex strategic problems with a structured approach and develop data-backed solutions Strong business acumen and creativity including the ability to generate innovative insights and ideas to identify new opportunities that help advance the business Outcome-driven mindset with an ability to convert strategic plans into actions, drive projects to completion, and sweat the details to deliver outcomesExcellent communicator with strong presentation skills and compelling storytelling abilities. Able to explain complex topics and convince stakeholders to take action.Well-rounded interpersonal skills. Able to work in a highly cross-functional environment, develop strong relationships, and influence stakeholdersExperienced change agent. Able to influence, build consensus and trust across teams to accelerate outcomesQuick learner with a growth mindset. Able to quickly learn different domains and ramp up expertise in new areas

  How you will lead

  Partner with the executive sponsors and accountable leaders to shape and drive an initiative-level strategy, defining and ensuring the end-to-end experience outcomes and overall initiative input and outcome goals (strategic, customer, financial)Design operating models and rhythms to enable effective decision making and information flow, run and facilitate business reviews and planning meetings to improve the way we work togetherShape and manage PDO's operating system including our strategic planning processes, execution of our goals, and delivery of outcomesIdentify the need for new processes, create clarity around goals and key responsibilities of drivers and stakeholders, and lead the charge to implement and improvePartner with senior leaders to jointly problem solve and develop solutions to complex business problemsDrive, in partnership with Finance, our strategy and operations around budgeting, headcount, and resource allocation Conceptualize, plan, and lead strategic programs that drive organizational effectivenessConstruct and develop board and C-level content and presentations

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