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　　Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

　　Position Summary

　　We are seeking a seasoned professional to lead our Test Center of Excellence (TCoE) as a Senior Manager, Process Governance. The successful candidate will play a pivotal role in establishing and maintaining robust testing processes, ensuring quality and efficiency across our testing initiatives

　　This role will be part of the Pharmacy Client Services (PBM) Quality team, with a particular emphasis on solving problems, process improvement, and increasing automation within the team. You will be collaborating with internal teams for delivering innovative solutions which meet business needs and opportunities by integrating information, business process refinement, and technology in a timely manner. You will also work closely with internal and external partners on other key strategic initiatives, including identifying opportunities to increase internal process efficiency by applying novel technology concepts to existing business processes

　　Key Responsibilities:

　　1. TCoE Leadership:

　　- Spearhead the development and implementation of testing strategies within the Test Center of Excellence.

　　- Provide strategic direction for test planning, execution, and evaluation processes.

　　2. Process Design and Optimization:

　　- Design, document, and optimize end-to-end testing processes, ensuring alignment with industry standards and best practices.

　　- Collaborate with cross-functional teams to integrate testing processes seamlessly into the overall software development lifecycle.

　　3. Governance and Compliance:

　　- Establish and enforce governance frameworks for testing processes, ensuring compliance with industry standards and regulatory requirements.

　　- Conduct regular audits to assess adherence to established processes and drive corrective actions as needed.

　　4. Performance Monitoring:

　　- Define key performance indicators (KPIs) for testing processes and monitor performance against these metrics.

　　- Analyze testing data to identify trends, areas for improvement, and opportunities for innovation.

　　5. Change Management:

　　- Lead change management initiatives related to testing process improvements, ensuring smooth transitions and minimal impact on ongoing projects.

　　- Collaborate with project teams to implement changes effectively.

　　6. Team Leadership:

　　- Lead and mentor a team of testing professionals, fostering a culture of continuous learning and improvement.

　　- Provide guidance on career development and skill enhancement for team members.

　　7. Communication and Collaboration:

　　- Collaborate with project managers, developers, and other stakeholders to understand testing requirements and align processes with project goals.

　　- Communicate testing process improvements and their impact to relevant stakeholders.

　　Required Qualifications5+ years of progressively complex experience in information technology project management5+ years of experience in the healthcare/PBM industryProficiency in testing tools and frameworksAnalytical mindset with a focus on data-driven decision-makingPreferred QualificationsExperience with RXCLAIM System for PBMWorking knowledge of Tableau for data visualizationEducation

　　Bachelor's degree is required; equivalent work experience may substitute

　　Pay Range

　　The typical pay range for this role is:

　　$75,400.00 - $162,700.00

　　This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

　　In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

　　For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

　　CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

　　You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

　　CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.