Are you ready to make an impact?
West Monroe’s growing Organization & People practice is in search of a Senior Manager with deep HR operations experience to join our fast-paced and dynamic team. Senior Managers at West Monroe bring at least 8 years of relevant HR experience, preferably in a client-facing strategy or advisory role. They are client service leaders with deep project management, client relationship management, account management, business development, and delivery team management expertise.
Our offerings include:
Digital HR: Transform people processes and optimize business outcomes by creating both an integrated employee experience and real-time access to people-related insights to drive decision-making, efficiency, agility, collaboration, and productivity. Transactions: Manage all aspects of the HR deal process and advise on M&A value-drivers related to people, process, technology, organization, culture, and HR functional considerations in addition to advising on commercial diligence for HR-focused target companies. Transformation: Drive quantifiable business results using digital solutions, analytics, and benchmarks to optimize enterprise and functional organizational structure, culture, and talent.
What you’ll do:
Serve as a delivery leader on HR transformation engagements of moderate-to-high complexity and scale, communicating with client sponsors directly without oversight, and exemplifying engagement management, client relationship, client satisfaction, risk management, and delivery team management skills. Oversee engagement scope, budget, deliverables, profitability, work management and reporting, change management, vendor management, and team development. Set firm direction and strategy for functional area, position self as an industry expert, remain up to date on relevant technology, build methodologies, and oversee quality assurance and toolsets used within the practice. Position self as a ‘go-to’ for farming and/or business development opportunities by partnering with other West Monroe practices to cross-sell capabilities to our clients, originating multiple projects, leading complex pursuits, and identifying competitive threats or market trends that require preparation. Review SOW and pricing tool to ensure that projects are profitable, scope is feasible, and the project poses no reputational risk to the firm. Author white papers and deliver presentations (internal and external) on innovations, best practices, and methodologies. Gain visibility and build West Monroe brand through interviews, writing articles, and/or providing quotes for trade journals. Model and mentor Managers, Senior Consultants, and Consultants day-to-day in personifying West Monroe values with clients, on project teams, and within individual relationships. Career Advisor for at least two Consultants – actively participating in the performance expectation and management process. Actively engage in recruiting, interviewing, and selecting campus and experienced new hire consultants. What you’ll bring:
Bachelor’s degree or equivalent experience required. 8+ years of relevant HR experience and at least 4 years of client servicing and/or advisory experience. At least 2 years of people management experience. HR Operations expertise with a proven track record advising clients on optimizing the value of the HR function. Expert program manager with extensive experience managing multiple functional HR projects including developing work plans, project scopes, pricing estimates, budget management, issue and risk management, and presenting deliverables. Business development experience including farming leads and assisting in managing the sales process – pursuit strategy, client development cycle and tools, proposal development, fee and profitability planning, and contract management. Highly experienced in developing work plans, project scopes, pricing estimates, and presentations to assist in selling work to clients. Exceptional written and verbal communication skills including the ability to create impactful and concise executive stakeholder-ready deliverables, and polished client-facing oral communication skills. Strong data visualization and analysis skills; comfortable using tools like Excel to analyze data and present key insights in a compelling way. Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Word). Demonstrated success within one or more of West Monroe Partners’ core industries including Private Equity, Consumer & Industrial Products, Healthcare (payer/provider), Life Sciences, High Tech & Software, Utilities, Insurance, and/or Banking. A commitment to inclusion and diversity, and openness to new ideas and perspectives. Ability to travel up to 50%.
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Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.
Seattle or Washington, D.C.
$206,000—$228,900 USD
Los Angeles
$215,800—$239,800 USD
New York City or San Francisco
$225,600—$250,700 USD
A location not listed above
$196,200—$218,000 USD
West Monroe is a digital services firm that partners with companies in transformative industries to deliver quantifiable financial value. We believe that digital is a mindset and it’s something companies become, not something they do. We bring together diverse, multidisciplinary teams that use their expertise to develop and execute new ideas and ways of working.
At West Monroe, we invest in our people and care in a big way. We are growing the next generation of leaders who lead with inclusion, enabling us to address our clients’ most complex challenges. If you’re looking for a place where you’ll feel supported, our team will help you grow. We believe that growth breeds opportunity for all. And know that when we come together, we can do what's never been done.
Our fast-paced culture and collaborative teams bring the energy and expertise needed to make an impact and deliver beyond expectations. If you are ready to set big goals with us, join us on our journey of building what matters for our clients, our people, and our communities.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about inclusion and diversity at West Monroe, visit www.westmonroe.com/inclusion.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.