Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

　　When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

　　Join Visa: A Network Working for Everyone.

　　Job Description Imagine yourself as part of Visa’s Leadership Academy, a team that is making leadership and executive development a differentiator that will enable Visa’s leaders to continue positioning the company for growth in the years to come. This affords you with a unique opportunity to work on some of the most highly visible initiatives inside one of the world’s most valuable brands.  The role will allow you to be creative, strategic and impactful. It will also test your ability to thrive under the pressure of intense expectations and a multitude of critical stakeholders, and ultimately be a key partner in a company where industry leadership is the norm.

　　The Leadership Academy is part of Visa University, within a successful global organization.  We are a team of experts in our respective disciplines, but more importantly, we strive to harness our collective expertise in the most effective way for the benefit of learners. We combine rigor, data and subject matter expertise with intuition and common sense of what will be most effective for the business. We like to prototype, launch, and evaluate. We are comfortable learning from our mistakes.

　　About You:

　　You are passionate about providing impactful learning experiences to leaders at all organizational levels globallyYou are both a thinker and a doer and can constantly switch between the two, balancing “big picture” thinking with detailed executionYou are excited and curious by developments in technology and how it can be used effectively to enhance leader and manager skills; you love to experiment and push boundariesYou are resilient and flexible – you perceive false starts, changing priorities and constructive feedback as opportunities, not setbacksYou are curious and broad in your orientation with a significant level Leadership Development subject matter expertiseYou have an eye to ensuring Inclusion & Diversity is integrated into Leadership Development programsYou understand the industry and business environment in which you operateYou are service-oriented and keep the learner experience front-and-center in everything you doYou have a global mindset – you take genuine interest in other cultures, do not suffer from “HQ syndrome”, and embrace the need to operate with cultural norms and in time zones other than your ownYou are action-oriented and adept at dealing with ambiguity Key Responsibilities: 

　　With the guidance of the Sr. Director, Head of the Leadership Academy, you will:

　　Support the Leadership Academy team in the management of the product development life cycle for leadership development learning products that ensure the organization has the capabilities to compete in the future by: Using human-centered design methodology to discover, synthesize and clearly articulate Visa leaders’ development needs.Translating needs into leadership development solutions in a mix of modalities – inclusive of and not limited to live and asynchronous virtual learning, in-person, social learning and more.You will need to be adept both at designing programs yourself as well as providing strategic direction for work done by select external providers and Visa University designers.Using your design expertise and breadth of knowledge of external leadership development resources to design, curate and/or buy-and customize-for-Visa the most impactful solutions.You will play a key role in scaling inclusive leadership development to maximize opportunities for all Visa leaders to benefit from impactful learning solutions.You will be mindful of using modalities that work most effectively for engaging audiences at different levels of seniority, with an eye to balancing innovative thinking and learning pedagogies with organizational constraints.Ensuring programs/initiatives are designed to include and promote and drive learning across the Three E’s: Experience, Exposure and Education – creating an environment that encourages continuous development and innovation. Driving a Leader-led learning culture is also a key mandate for delivery plans.Ensuring programs/initiatives promote diversity, equity and inclusion. This role involves developing leadership skills in employees and promoting a culture of inclusivity.Monitoring and evaluating the effectiveness of diversity and inclusion learning that is embedded in the leadership initiatives.Develop and grow key relationships: You will skillfully cultivate and grow key internal and external-to-Visa relationships.You will form and engage in productive partnerships with critical internal stakeholders – business leaders, regional heads of learning, People Business Partners, Talent Partners and colleagues from the Inclusion, Impact & Sustainability group – to evangelize the work you do, secure sponsorship and scale it effectively across the organization.You will also leverage and continue to grow your well-established network of external content providers/experts to ensure Visa’s leadership development offerings utilize best-in-class thought leadership.You will be versatile in the work you do in the context of these internal and external relationships: from ensuring buy-in with a senior internal stakeholder, to negotiating a contract with an outside provider and everything in-between. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

　　Location: Ideally Atlanta, Georgia; might be flexible for one of Visa’s other locations

　　Qualifications Basic Qualifications:

　　8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications:

　　9 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhDExtensive experience with designing and curating - both internally and with select external providers - impactful learning experiences leveraging a variety of modalities to benefit global audiences of leaders across organizational levels Strong verbal and written communication skills, executive presence and ability to clearly articulate complex concepts and evangelize a strategy to stakeholdersKeen detail orientation, excellent project management, and superb planning and organization skills, to lead a concept from inception to execution. Ability to handle multiple projects simultaneously in a fast-paced environmentDemonstrated learning agility with a variety of content areas, and modalities. While you will rely on your experience, you will also need to master new content areas and ways of doing things quicklyStrong business acumen, analytical and problem-solving skills Leadership Attributes:

　　You are passionate about providing impactful learning experiences to leaders at all organizational levels globallyYou are both a thinker and a doer and can constantly switch between the two, balancing big picture thinking with detailed executionYou are excited and curious by developments in technology and how it can be used effectively to enhance leader and manager skills. You love to experiment and push boundariesYou are resilient and flexible – you perceive false starts, changing priorities and constructive feedback as opportunities, not setbacksYou are curious and broad in your orientation: you are an expert in Leadership Development and Inclusion and Diversity (I and D) and have deep experience designing and integrating I and D into Leadership programs.You understand the industry and business environment in which you operate.You are service-oriented and keep the learner experience front-and-center in everything you do.You have a global mindset – you take genuine interest in other cultures, do not suffer from HQ syndrome, and embrace the need to operate with cultural norms and in time zones other than your ownYou are action-oriented and adept at dealing with ambiguity Additional Information Work Hours: Varies upon the needs of the department.

　　Travel Requirements: This position requires travel 5-10% of the time.

　　Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

　　Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

　　Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

　　U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 113,100.00 to 147,100.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.