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Senior Manager, Consulting Services
Senior Manager, Consulting Services-December 2024
Des Moines
Dec 19, 2024
About Senior Manager, Consulting Services

  Job Description

  As a Senior Manager, Consulting Services you will lead, direct, and review the team’s work to achieve operational or functional targets or objectives with measurable contribution towards the achievement of immediate/short-term and long-term results for the team and department. You will establish and communicate team goals that support and advance team and department objectives; establish metrics or other performance measures to track progress. For example: Closely tracking team billable utilization and team members’ survey scores. You will also monitor progress of team members’ onboarding and understand and explain policies, practices, and procedures within immediate area of responsibility to stakeholders within and outside the team. In scope will be to review direct reports’ expense reports and ensure they are in compliance with the Travel and Expense Policy as well as monitor overtime and timesheet submissions. Review and approve direct reports’ timesheets and provide approval for PTO/Sick time. This role will allow you to manage escalations and work with the appropriate parties to determine next steps and resolution. You will identify, propose, and lead team- and department-level quality and process improvement initiatives; participate and provide input on strategic initiatives at the department-level as well as deliver consistent and timely training, guidance, and feedback to encourage and promote associate success and growth through regular developmental conversations and identification of developmental opportunities. As part of this role, you will observe and provide feedback on team members’ facilitation skills so this may require travel to client sites. You will provide coaching and follow up as needed, hold regular one-on-ones with all direct reports, build rapport, assist setting and tracking career goals, and provide performance feedback. You will manage a team of approximately 15-18 associates and assume all hiring responsibilities.

  Responsibilities

  Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements. Responsible for operational metrics and business results for assigned area of responsibility. Typically manages individual contributors and/or entry-level managers. Monitors consultant activities and performance on projects (e.g. read status reports, respond to staffing and availability issues, pro-actively seek out project performance reviews, etc.). May serve as project advisor for moderately complex engagements.

  Basic Qualifications

  At least 8 years of total combined higher education and related work experience, including:

  At least 4 years of consulting experience

  At least 4 years total combined higher education and/or related work experience

  At least 1 year of engagement and/or team leadership experience

  Preferred Qualifications

  At least 1 year healthcare information technology (HCIT) consulting, HCIT support, business operations, and/or other client-facing or HCIT solution work experience

  At least 1 year people management, matrix management, project management, or other indirect leadership work experience

  Bachelor's degree or equivalent relevant work experience

  Expectations

  Must be willing to travel up to 0-25%

  Willing to work additional or irregular hours as needed and allowed by local regulations

  Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

  Perform other responsibilities as assigned

  Disclaimer:

  Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

  Range and benefit information provided in this posting are specific to the United States only

  Hiring Range: from $92,300 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.

  Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

  Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

  Oracle offers a comprehensive benefits package which includes the following:

  Medical, dental, and vision insurance, including expert medical opinion

  Short term disability and long term disability

  Life insurance and AD&D

  Supplemental life insurance (Employee/Spouse/Child)

  Health care and dependent care Flexible Spending Accounts

  Pre-tax commuter and parking benefits

  401(k) Savings and Investment Plan with company match

  Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

  11 paid holidays

  Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

  Paid parental leave

  Adoption assistance

  Employee Stock Purchase Plan

  Financial planning and group legal

  Voluntary benefits including auto, homeowner and pet insurance

  About Us

  An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

  In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

  Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

  At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

  That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

  Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

  * Which includes being a United States Affirmative Action Employer

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