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Senior Lead Engineer - Cloud Infra Support
Senior Lead Engineer - Cloud Infra Support-February 2024
Hyderabad
Feb 28, 2025
About Senior Lead Engineer - Cloud Infra Support

  Country:

  India

  Location:

  Building No 12D, Floor 5, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India

  Build a career with confidence:

  Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

  About the Role:

  The successful candidate will have strong organization and communication skills with a background of delivering infrastructure projects of varying technologies in an enterprise environment. A strong working knowledge of Microsoft Azure, Active Directory and AWS platforms is required.

  Job Description

  We are seeking a motivated individual with a drive to be on the cutting edge while helping change the culture towards a more nimble and agile methodology leveraging next generation cloud technology platforms.

  Deploy world class technology and streamlined processes to improve the global commercial Digital Technology environment.

  Oversee a large portfolio of operational activity

  Participates in sprint planning, daily stand-ups, sprint reviews to drive progress.

  Create documents that specify strategy, assessment, or design in a way that delivers obvious value to the client and is understandable by any stakeholder

  Articulates architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our clients

  Experience with automation to deploy and manage infrastructure, database and networking architectures for Internet-scale applications

  Good understanding of Scrum, Lean, XP, Kanban and other agile architecture techniques

  Technical Skills Desired

  A WS

  Cloud Storage

  Cloud Migration

  Cloud Disaster Recovery

  A zure

  Job responsibilities include:

  Help to define hosting strategy and solutions leveraging enterprise and cloud environments that align with business entity objectives

  Deploy world class technology and streamlined processes to enhance the global commercial Digital Technology environment.

  Coordinates and reports operational metrics on a recurring basis (week/month/quarter)

  Identifies trends and assess opportunities to improve processes and execution.

  Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity involving partners and call out to appropriate level when required.

  Assesses a variety of situations and provide transparency to team and partners.

  Establishes and maintains credible, professional relationships with clients, internal delivery partners, and external vendors.

  Solicits and responds to feedback while gaining dedication and support.

  Identifies training requirements and devises training programs to ensure operational readiness

  Stays up to date on industry regulations, trends, and technology.

  Coordinates with management to ensure all operational, administrative, and compliance functions within the team are being carried out in accordance with regulatory standard methodologies.

  Experience/Qualifications

  Minimum of 10 years of experience in IT operations & support

  Minimum of 5 years of experience in a lead role within IT Operations

  Demonstrates strong technical aptitude, project management, and communication skills

  Experience working in a multi-cultural environment with a global team.

  Experience working with managed service provider models.

  Outstanding verbal and written communication skills

  Excellent attention to detail

  Excellent interpersonal skills, works well with teams and managing conflict

  Highly-motivated, self-directed, and able to effectively lead efforts including the delivery of complex projects with multiple stakeholders

  Demonstrates proficiency in IT areas of analytical thinking and innovation

  Demonstrates leadership and collaboration skills, and the ability to succeed in a fast-paced, environment

  Strong troubleshooting skills and demonstrates ability to perform root cause analyses

  Strong working knowledge of ITIL principles and ITSM

  Current understanding of industry trends and methodologies

  Benefits:

  We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

  Have peace of mind and body with our health insurance

  Make yourself a priority with flexible schedules and leave Policy Drive forward your career through professional development opportunities

  Achieve your personal goals with our Employee Assistance Program.

  Our commitment to you:

  Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

  Join us and make a difference.

  Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

  Job Applicant's Privacy Notice:

  Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice

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