Position Overview:
Build the capacity and capabilities of customer service organizations in the system to deliver a superior level of service to key accounts. Maximize customer and Coca-Cola system sales and profit potentials.
What You'll Do for Us
Build joint business with key accounts.
1. Lead the development of joint business plans (ACBP) focusing on driving the customer's KPIs and sustainable system profitability
2. Lead the negotiation of trading terms with national key accounts ensuring bottler and system profitability
3. Develop effective internal communication strategies to ensure consistency in customer marketing approach across regions.
4. Lead the execution of national key account contracts to ensure quality and consistent results across regions while driving win/win results
5. Lead our customers and relevant departments in category innovation and in achieving our category share in a sustainable manner through in-store execution/promotion/supply chain/RTM Initiate & conduct key account business planning and reviews
6. Make regular calls and build relationships with key accounts
7. Consolidate, review and submit key account sales and profile requirements on a monthly basis Knows and effectively leverages all areas of the KO system to improve the joint business performance with customers
8. Act as intermediary to resolve key account issues and conflicts across regions
9. Organize and execute co-branding, joint channels and other partnerships to drive the growth of products, drive strategic partnerships with our customers, and focus on building a full beverage category and profitability
Qualifications & Requirements
1. 3-5 years of multiple key account management experiences in multinational FMCG companies
2. Be able to work independently to handle the complex situation & pressure in customer management process.
3. Be with good problem-solving skills to deliver the best business results for the system.
4. Good negotiation skills to development Win-Win partnership with key account to maximize sales & profitability for the system.
5. Minimum 3 years sales & business high level analytical experience.
6. Have good business planning skills to joint develop business with key accounts.
7. Develop joint business objectives with customers, development joint marketing plan with customers
8. Fluent in English
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.