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Senior Field Service Representative - Hyperscale
Senior Field Service Representative - Hyperscale-October 2024
Pleasanton
Oct 29, 2024
ABOUT EATON
We’ve made a promise to improve the quality of life for people everywhere. We’re taking the lead on the most meaningful trends shaping the world today
10,000+ employees
Engineering, Manufacturing
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About Senior Field Service Representative - Hyperscale

  Eaton's Engineering Service & Systems Division is seeking a Senior Field Service Representative - Hyperscale to join our team. This position will be based at our Pleasanton, California office and cover a customer territory spanning primarily the SF Peninsula/South Bay Area. This role offers a company vehicle and a guaranteed 40-hour paid week!

  The expected annual salary range for this role is $88,200 - $129,360 a year.

  Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

  What you'll do:

  Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will:

  • Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies

  • Manage small projects independently

  • Lead Field Service teams on larger projects

  • Deliver detailed, accurate reports on work and product performance

  • Provide recommendations for improved electrical systems

  • Cultivate strong relationships with customers, team members, and partners

  • Mentor less experienced technicians

  • Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more

  Benefits:

  • Guaranteed 40-hour base pay

  • OT, DT, and travel premiums for extended trips

  • Mentorship and safety training during onboarding

  • 40 hours of annual technical training

  • Career growth in various electrical equipment areas

  • Company vehicle, toolkit, and phone

  • Tuition assistance for ongoing learning

  • Leads program with bonus pay

  • Rewards for achievements and customer satisfaction

  • Opportunities across 32 service branches

  • Diverse customer interactions on impactful projects

  • Focused on full life-cycle support of Hyperscale Data center projects

  • Primary geographical service area will be in the south bay San Jose area

  • Exposure to various industries - data centers, power plants, stadiums, universities, hospitals, mining facilities, national monuments, breweries, etc.

  • Prepares you for technical and leadership roles at Eaton

  Qualifications:

  Required Qualifications:

  • High school diploma/GED or higher with at least 3 years of experience evaluating and servicing electrical distribution or control systems

  • Must be able to work in the US without corporate sponsorship

  • No relocation is being offered. Only candidates within a 50-mile radius of the locations listed will be considered. Active-Duty Military Service candidates are exempt from the geographical area limitation

  • Must have a valid and unrestricted driver's license

  Preferred Qualifications

  • Bachelor's degree in Engineering from an accredited institution

  • Electrical or General Contractor's License

  • Professional Engineering License

  • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems

  • Experience performing power quality measurements, troubleshooting, analysis as well as protective relays

  • NICET/NETA certification

  Skills:

  Position Success Criteria:

  • Understands 3-phase power systems and low, medium, and high voltage power distribution equipment

  • Practices electrical safety measures

  • Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. The employee is frequently required to climb and regularly required to lift/carry up to 50 pounds. The employee is frequently required to push/pull up to 50 pounds and occasionally required to push/pull greater than 50 pounds with assistance.

  • Ability to obtain and maintain a valid TWIC card

  • Proficient with hand and power tools for equipment assembly

  • Strong problem-solving and logical thinking skills

  • Works well under time constraints and in stressful situations

  • Explain technical problems and solutions

  • Collaborates effectively with the team to meet project deadlines

  We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

  Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

  We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

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