Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do
Work on a wide variety of complex support assignments of large scope, high impact, and complexity, coupled with a deep and broad understanding of the operational environment.Apply a variety of complex support methods/skills with significant autonomy to develop responsive, effective customized solutions.Work on complex and high impact cases/problems/assignments, knowing when to escalate out-of-policy matters. Contribute to policy and procedure enhancement.Troubleshoot complex issues for all levels of staff/management.Actively manage and escalate risk and customer-impacting issues within the day-to-day role to management.
How You'll Do It
Ensure matters pending responses are completed within a timely manner.Provide first pass handling of leader's emails and voicemails. Arrange meetings, schedules, appointments, and follow-ups. Ensure the accuracy and effectiveness of leaders' calendars.Arrange and coordinate meetings, appointments, lunches, dinners, and parties. Partner with other assistants to coordinate multiple executives' calendars. Ensure materials are available and printed in advance of meetings.Coordinate and schedule travel arrangements. Coordinate internal moves and office reconfigurations.Track and enter time and attendance. Participate in orienting and training new team members.Maintain business files. Answer telephone calls, take messages, and forward information to appropriate personnel. Screen and redirect calls to management and staff.Communicate with management to convey information, collect data and coordinate administrative details.Prepare correspondence including forms, tables, proposals, and reports. Open, sort, and distribute mail. Send outgoing mail. Distribute requests for information, track progress, and follow up.Track department budgets and reconciles expenses
Qualifications You'll Need
The Basics
High school diploma or GED6+ years of experience in Clerical, Administrative or related field
Bonus Points If You Have
Associate's Degree in Business or related field8+ years of experience in Clerical, Administrative or related field
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Application Deadline:
The application window for this position is anticipated to close on Dec-24-2023. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $32.55 to $45.36. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental LeavePaid Time Off401(k) PlanMedical, Dental, Vision, & Health Savings AccountSTD, Life, LTD and AD&DRecognition ProgramEducation AssistanceCommuter BenefitsFamily Support ProgramsEmployee Stock Purchase Plan
Learn more at MyDiscoverBenefits.com.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)