Overview

　　Intuit's new People Experience team shapes experiences that maximize the potential of our people. The Employee Relations partner group is one pillar of the team and focuses on fostering a high-trust, high-performance culture across the company. We're navigating the challenges of a work-from-home environment with the weight of a global pandemic, conversations about systemic racism and a polarized political world resting on everyone's shoulders.

　　We are re-imagining Employee Relations for this new world including how we handle workplace conflicts and how we lean into a more proactive, data-driven approach to organizational health issues and teaching employees what it means to share diverse points of review with respect. We are taking today's and tomorrow's challenges head on because, at Intuit, we believe that we are stronger together.

　　What you'll bring

　　7+ years of Employee Relations or equivalent experienceM.A. or J.D. preferred or equivalent experience Extreme ownership of execution and operational excellence, including following and contributing to updates to protocols and playbooks and use of technology to manage cases and develop insights for business leaders and HR partners Strong interpersonal skills and the ability to interact and communicate verbally and in writing effectively with leaders, members of management, and employeesExceptional critical thinking and analytical skillsAbility to apply project and program management skills to Employee Relations-specific priorities and projects, generally with outcomes that require clarity and definitionAbility to build human connections easily and deep emotional intelligence and objective empathyData-driven mindset, including using data to better understand case and organizational insightsGrowing adaptive critical thinking skills and judgmentAbility to see situations from all perspectives and work through conflicts and complex interpersonal situations for the best possible outcomes for everyone involvedLearning and growth mindset, including understanding trends and the impact of business outcomes on employees and ability to be a leader-teacher for others in your areas of expertise

　　How you will lead

　　Help define and support the company's approach to external social, economic and political events impacting the work environment and external trendsExecute on strategic changes for the company, support our workforce with complex performance concerns and workplace conflicts and assess and address org health and engagement issuesManage a caseload of workplace conflicts, self-harm and mental health cases and employee escalations at a level matched to your skills, working both autonomously and with others, including other members of the Ethics & Investigations team, Intuit's HR Connect team, HR Business Partners, HR Legal and managers and employeesWork on complex company-level and team priorities and projects, often in collaboration with Intuit's People & Places Centers of ExcellenceBuild capability for managers and People & Places teams through individual cases and projects