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Senior Director, Global Corporate Services, AP
Senior Director, Global Corporate Services, AP-November 2024
Singapore
Nov 24, 2024
ABOUT VISA
Visa’s vision is to be the best way to pay and be paid for everyone, everywhere.
10,000+ employees
Technology, Engineering
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About Senior Director, Global Corporate Services, AP

  Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

  When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

  Join Visa: A Network Working for Everyone.

  Job Description Team Summary

  The Senior Director, Global Corporate Services, AP will have day-to-day local management responsibility and be the single point of contact for all the Real Estate & Facilities functions represented in Asia Pacific. Such responsibilities shall include Real Estate transactions, strategy, planning, financial analysis, contract negotiations, construction projects and the management of facility operations at all Visa locations in AP. The details of the responsibilities, duties, and expectations are clearly outlined and cover the daily management of AP real estate operations and should align with the overarching business requirements to improve the "colleague experience". This role will dual report to Visa’s SVP of Global Corporate Services and the Head of People in Asia Pacific.

  This role is a unique opportunity to play a leading role in the direction, strategy, and management of our company's real estate portfolio and to effectively collaborate with stakeholders at all levels. Individuals with a proven record of successful real estate management and the ability to navigate a complex corporate environment will be well-suited to this position.

  What a Senior Director of Global Corporate Services does at Visa:

  Develop and implement a Real Estate strategy in AP.Function as a subject matter expert and proactively communicate with Country Managers to keep them informed of real estate trends, market conditions, and benchmarking data to provide context for potential actions or decisions.Responsible for Real Estate transactions and the management of construction projects in leased facilities in AP.As a recognized subject matter expert in mechanical, electrical, HVAC, fire suppression, life safety, general maintenance & operations and facilities services, the Senior Director will manage and direct the activities outsourced maintenance and engineering teams and in-house workplace services teams to support all leased facilities.Develop and manage a vendor management program for AP in partnership with the applicable global owner of the applicable Corporate Services function. Directly manage Real Estate service providers in the AP geography, which may include real estate brokerage and construction project management, delivery services, janitorial, and HVAC.Improve the "colleague experience" to support employee engagement.Create and implement innovative solutions that drive the client’s strategic priorities.Champion an agile/flexible workplace across AP.Develop and/or manage strategic initiatives and projects in the AP geography.Create/support wellbeing & cultural change initiatives.Develop and maintain a strong collaborative relationship with their clients, ensure strategic resource planning is developed by collaborating with their clients as well as ensuring facility services and are delivered at a high level of customer satisfaction.Ensure project plans align with business requirements, within budget expectations, and the appropriate governance process is followed. Why this is important to Visa

  A candidate that has strong skillsets in leadership, stakeholder and people management will ensure they provide insight, strategy, and direction for the company in terms of the corporate services function while fully executing the operational management of the AP facilities with no errors. The role will involve leading and managing the corporate services teams across AP and have frequent and regular interactions with cross-functional departments and senior management, throughout the company.

  Qualifications What you will need:

  12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g., Masters/MBA /JD/MD).At least 10-15 years managing Real Estate and Facility services in a corporate environment.Strong interpersonal, collaborative and influencing skills needed to successfully navigate a matrix management structure.Demonstrated ability to manage complex Real Estate transactions and an understanding of the financial impact of such transactions.Demonstrated ability to manage construction projects.Demonstrated ability to develop and manage large operating and capital budgets.Ability to clearly and effectively present to senior executives and other stakeholders and contribute to senior management decision making, demonstrating appropriate influencing skills.Demonstrated ability to build and lead a high performing team with the ability to instigate and support change, motivate staff, make difficult personnel decisions, and foster a positive culture of mutual respect.Possess a strong customer service orientation.Excellent planning and organization skills and business judgment, including the ability to anticipate the impact of decisions/initiatives.Flexible and creative thinker with the ability to define business tradeoffs, generate out-of-the-box solutions and manage uncertainty.Ability to appreciate and manage the multiple cultural differences across the region Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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