Position Overview:
In this field-based position, the Senior Director, Field Reimbursement Managers, reports to the Head, Field Reimbursement Manager - Dermatology, Respiratory, Gastroenterology in the Dupixent Business Unit. This position will lead a team of Field Reimbursement Directors who subsequently lead a team of Field Reimbursement Managers supporting the multiple business units. This is a second-line leadership position.
Key Responsibilities:
In this field-based position, the Senior Director Field Reimbursement Manager (FRM) will be a second-line leader responsible for successfully hiring and leading a Field Reimbursement Director (FRD) team to become the field subject matter experts relating to patient support, access, reimbursement, prior authorization, appeal, financial assistance, and other business-related issues within the Dupixent Business Unit throughout the defined Zone. The Senior Director will be called upon to successfully lead and motivate their Team to execute the National FRM strategy, supporting the initiatives set forth in the business plan to include:
Manage/Resolve Day to Day organizational related objectives/issues that affect items within the FRD/FRM Scope of Work. Escalate to Head FRM when necessary.
Lead a team of Field Reimbursement Directors in the development of Zone and account business plans and account specific strategies and tactics that optimize business performance
Attract, develop, empower and retain key talent by using innovative approaches to recognition and minimize regrettable attrition
The FRMs will be the subject matter experts on patient support, access, reimbursement, prior authorizations, appeals, financial assistance offerings from Dupixent MyWay, patient pull through and other business-related issues
Spend time in the field with Field Reimbursement Directors and Field Reimbursement Managers in order to support individual development, help with issue resolution as well as provide coaching, direction and feedback
Working within the Alliance Directors plan, design and implement territory alignments to support overall performance
Establish positive working relationships with all key customer segments (internal and external)
Partner with Alliance colleagues to create a culture of respect and customer focus
Lead the development, review and implementation of Reimbursement programs and tools that strengthens reimbursement support services, align with brand initiatives within the Dupixent BU.
Understand and adhere to all policies and procedures in order to coordinate local market activities with Sanofi Account Teams for removing reimbursement obstacles and gain coverage for Dupixent in a proactive manner
Demonstrate knowledge and understanding of pull through, reimbursement and coverage issues within the zone and maintain open lines of communication within the Patient Service Teams, Alliance, Sales Management Teams, Policy, Government Affairs, and brands teams by providing them with timely and actionable information working together to resolve issues. Communicate and collaborate effectively and transversally with other Field reimbursement Directors, Key Accounts field team, Brand Marketing, Market Access Teams and Field Teams and Senior Management in order to facilitate achievement of objectives
Basic Qualifications:
BA/BS Degree required
8-10 years' experience in the pharmaceutical/healthcare industry
3-5 years prior experience managing a team of field-based employees
The Senior Director FRM is expected to be field based, residing in the territory
Valid driver's license
Preferred Qualifications:
Biologic therapy experience strongly preferred
Field Reimbursement experience strongly preferred
Must be an energetic, driven dynamic leader
Excellent strategic thinking, analytical, communication and leadership skills required
Significant experience and understanding of the ever-changing Payer environment and its impact on access
Demonstrated success working in a matrix environment (sales, market access, customer service, medical affairs, marketing) and co-promote
Ability to quickly assemble and develop a high performing experienced team
Must achieve and maintain compliance with all applicable regulatory, legal, and operational rules and procedures, and require the same of his/her team
Travel Requirements:
50-75% travel, depending on zone
Ability to travel to meetings/trainings/programs as necessary
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
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