We are seeking a Senior Director, Digital Project Management to join our growing Health+ Business Unit. This leader shares our passion for innovation in healthcare and understands the role that digital plays in defining the future of healthcare access, engagement and outcomes. Qualified candidates will have extensive experience delivering a variety of complex digital marketing and consumer experience initiatives, have deep expertise in agile methodologies, have experience with management of complex large scale programs, and have exceptional communication skills at all levels of a client organization from executive leadership to project delivery teams.

　　You will partner across a diverse Bounteous ecosystem of sales (growth), customer success (client service), and practice teams to bolster our value proposition and enable a coordinated go-to-market strategy. You will also engage with senior executives as an ambassador for our industry vision. You will galvanize integrated multidisciplinary teams around our client's mission and strategic objectives and how the work we do at all levels drives their business forward. This high-visibility role reports to the Managing Director of our Health+ Business Unit.

　　Role and Responsibilities

　　Drive and manage the performance of the Health+ Business Unit program/project portfolio ($40+MM) and engage directly to address any performance issues that ariseSupport long-term growth by partnering across Practices (service lines) to drive Health+ Business Unit delivery excellenceFacilitate the planning, coordination, and management of client engagements, including global engagements, with support from key Health+ Business Unit leadershipLead the project and program management teams with strong delivery expertise across all types of initiativesEnsure project team members working within the Health+ BU are adhering to Bounteous delivery standards Ensure delivery of client's desired outcomes to nurture long-term partnershipsProactively support successful execution of large-scale and complex programs across all PracticesAssess Bounteous program management processes, templates, and collateral, and lead efforts to improve, evolve, develop, and/or upskill the team based on retrospective feedback and resultsEnsure that client engagements are structured for delivery success and support delivery teams throughout project/program executionFacilitate resolution of issues within client programs and coordinate involvement of other practice leaders, as necessaryDrive achievement of client engagement and Health+ BU utilization goalsWork closely with pursuit teams to weave a compelling story that showcases Bounteous' industry, service lines, agile delivery and Co-Innovation expertiseCoach our project and program managers to be growth minded and to look and listen for opportunities that may drive growth within the accountSupport the definition and validation of project estimates and SOWsPartner with the Health+ Business Unit leadership team to achieve stated Business Unit OKRs, including revenue growth targets and contribution margin objectivesLeads the effort within the Health+ Business Unit to attract, retain, and develop best-in-class project and program management professionals distributed across North America (Mexico, Canada, US) and Global locations (India)Coach and mentor Program Delivery team members, supporting their growth and development across project and program management techniques, agile / SAFe, global delivery, co-innovation, industry verticals, and digital marketing service offeringsDemonstrate a commitment to continuous learning to gain a deeper understanding of platforms, service offerings, industry verticals, etc.Provide program management and agile delivery thought leadership within the Health+ Business Unit and across the companyCollaborate and influence effectively across a matrixed environment, garnering and inspiring Health+ Business Unit and Practice buy-in and alignmentLead in the development of a diverse, inclusive and equitable team environment

　　Preferred Qualifications

　　15+ years of project delivery experience with progressively increased responsibility in an agency/consultancy environmentExperience managing a diverse portfolio comprised of both technology and marketing projects, totaling 40-50MM+ in a calendar year8+ years of experience in the United States Health industry (payers and/or providers strongly preferred, pharmaceutical or healthtech a plus)Experience delivering a large and complex program portfolio in a client-facing roleExperience managing programs of $10MM+ with multiple workstreams, involving a variety of internal and client stakeholdersExperience managing program-level reporting and dependency management across multiple initiativesExperience working with Global teams including LATAM and APACDeep experience with project management methodologies including Agile/Scrum and Waterfall; SAFe a plusScrum Master Certification required and SAFe Certification preferredAdvanced written and verbal communication skills with ability to communicate/translate complex concepts to non-technical audienceExcellent listening, presentation skills, and negotiation skills Strong client management/consultative experience both presenting and resolving issuesStrong critical thinking and proactive problem solving skills as well as attention to detailStrong ability to balance the needs of teams and clients across multiple large accountsExtensive experience leading and managing marketing technology initiatives from ideation through installationExperience with CMS platforms (AEM, Drupal), eCommerce platforms (Magento, Shopify), analytics platforms (Google, Adobe) preferredExperience serving as a strategic partner with ability to contribute to the agency's fiscal functionProven ability as a thought leader in process, procedures, and how work is deliveredExperience supporting technology, energy, public sector, and/or education clients a plusBachelor's degree or equivalent consulting agency experience preferred

　　$136,000 - $182,000 a year

　　Individual pay is determined by many factors, including experience, relevant education or training, and organizational needs. The mid-range to maximum of the salary range is generally reserved for individuals who are highly experienced in the role.

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　　Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you're missing some of the above), we encourage you to apply.

　　Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

　　In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community.

　　Bounteous is willing to sponsor eligible candidates for employment visas.

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