This job was posted by https://illinoisjoblink.illinois.gov : For moreinformation, please see:https://illinoisjoblink.illinois.gov/jobs/11608468 JOB DESCRIPTION

　　Location: United States (100% Remote)

　　Work from the comfort of your own home office!

　　We give you a world of potential

　　Computershare\'s Communication Services (CCS) provides integratedcustomer communication solutions worldwide. We consult, design, buildand orchestrate smart communications solutions across traditional andemerging channels to help clients drive increased customer engagementand optimize operational efficiencies.

　　A role you will love

　　Reporting directly to the Head of Technology, the Senior DevelopmentManager drives the delivery of high-quality solutions and is accountablefor all aspects of the software development process across a portfolioof applications and supporting frameworks. The role is responsible fordevelopment practice - using their knowledge of technology, tools,policy and procedures to ensure that: technical solutions meet businessrequirements and conform to Computershare\'s architectural and securitystandards; and that their teams follow the software developmentmethodology.

　　The Senior Development Manager is also responsible for people managementand leadership of their teams. The role will focus on ensuring thatthere is a clearly defined progression plan for ambitious and highpotential individuals within the development team, and ensuring that theteam is challenged, motivated and harmonized.

　　The Senior Development Manager assigns people to projects in support ofbusiness priorities; reviews and evaluates work; advises on policies andprocedures, technical problems and methods; and liaises with other teamssuch as Architecture, Solutions, Support Operations, Project ManagementOffice and Client Services to coordinate activities. Responsibilitystarts from early engagement (feasibility and estimates) toimplementation of new or revised applications, systems and programs.

　　Other Key Responsibilities include:

　　Facilitates delivery of high-quality solutions that are stable andresilient; conform to security and architectural standards; and aredeveloped in line with the software development methodology.Works collaboratively with stakeholders to shape new clientpropositions, services and products.Uses meaningful metrics to track delivery of value and high customersatisfaction.Collaborates to ensure the smooth transition of new or enhancedproducts into production.Ensures appropriate use of available resource. Facilitates use ofoutsourcing services as required, ensuring contracts are in placeand staff are effectively on-boarded and measured.Focuses on innovation, quality and productivity to uplift deliverycapability. Embeds a culture of continuous improvement andcollaborates with other teams, specialists and stakeholders.Manages individual and team performance and progress to meetobjectives through goal setting, regular feedback, coaching, rewardand recognition and following the appraisal process.Looks ahead to ensure the team has the talent it needs to attain itsgoals. Identify and nurture potential and provide a supportive andchallenging environment for staff to learn and develop.Ensures all IT governance and business processes are adhered to.Manages operational risks, audit findings, penetration test findingsand remediation plans.What will you bring to the role

　　Experience as a Manager/Team Leader working with development teamsacross the full software development lifecycle, ideally within anenterprise context.Experience in using and implementing agile and waterfallmethodologies.Excellent leadership skills - sets direction, builds consensus andshares a vision and values. Moti ates empowers employees. Leadseffectively through change and adversity.Excellent management skills - organising work and resources,planning and setting priorities, delegating effectively, timelymonitoring and performance management.Experience of stakeholder management - building confidence, settingexpectations and meeting commitments to increase customersatisfaction.Strong interpersonal skills with proven ability to build andmaintain strong relationships with staff and stakeholders.Strong work ethic and high levels of initiative with ability to dealwith conflicting priorities.Collaborates and communicates well, builds great workingrelationships, influences others, challenges effectively andresponds well to challenge from others, shares information and ideaswith others, has good listening skills.Curious and continuous learner - investigates, interprets and graspsnew concepts.Self-motivated and can use own initiative to recommend innovativesolutions.Pays attention to detail, finds root cause and takes a rigorousapproach to problem solving.Rewards designed for you

　　Paid parental leave, flexible working and a caring and inclusiveculture.

　　Heal