Who are we?

　　Equinix is the world's digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

　　Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

　　Senior Cloud Engineer

　　Equinix is the world's digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

　　We are a fast-growing global company with 20+ years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.

　　A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

　　Job Summary

　　Performs system management with little to no supervision. Applies mature understanding of techniques and tools to day to day operational issues. Works closely with other specializations to determine solutions for complex issues

　　Responsibilities

　　Technical Support

　　Provides support on escalations for technical issues. Performs analysis over critical situations and provides root causes reports (on Equinix or with Vendors)Manages capacity, monitoring and define key indicators of shared infrastructures

　　Systems Support

　　Identifies systems issues (e.g. business system bugs on functionalities or errors in the managing tools), making recommendations for and/or managing the implementation of solutions

　　Documentation

　　Authors documentation (can be technical & non-technical) (e.g., technical specifications and standards, deployment, HLDs, KBs, articles, reports and user manuals) and serves as content owner for standard operating procedures

　　System Configurations

　　Mastery in configurations of specific module/modules of a systemBrings in best practices by keeping up-to-date with the technology and vendor productsDocuments configurations for future use and training

　　Deployment

　　Deploys new hardware (single-vendor) per the documented guidelines. Engages with vendor in validation of new hardwareConducts training and performs RMA actions. Engages device and customer migrationsPerforms tools and new features deployments. Responsible for new feature enablement

　　Internal/External Contact

　　Supports in mentoring junior team membersSupports in directing internal and external project team membersAssists in directing teams per project or initiatives such General Contractors, design teams, commissioning agents, equipment suppliers, etc.Expert level communication to include cross functional SOP development and relevant technical writingInteractions are primarily to exchange information between departments within the organizationMay include executive level communications in standardized templates

　　Process Support/ Optimization

　　Participates in cross-functional teams to review business and/or technical processes within the IT Operations, refine or make suggestions for continuous improvement and support implementation of changes

　　Project Management

　　Plans, coordinates and monitors the techincal activities of projects from start to completion (e.g., sets deadlines, assigns responsibilities, monitors and summarizes progress of project, conducts meetings)

　　Data Support/ Analysis

　　Audits data and issues within the It Operations, creating custom reporting to further understand and analyze the issue, and recommends corrective actions/resolutions; assesses validity and integrity of data being used

　　Qualifications

　　3+Bachelor/MasterCCNP/JNCIP/BCNP/CISSP/VCP/NCSIE/NCDA/LPIC2/RHCSA/MCSA/MCSE

　　Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

　　Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

　　Equinix is zowel in Nederland als wereldwijd de marktleider in de meest hoogwaardige datacenter dienstverlening voor financiële instellingen, de overheid, het bedrijfsleven en IT dienstverleners. Veiligheid, betrouwbaarheid, beschikbaarheid, connectiviteit en dienstverlening zijn in robuuste processen georganiseerd en gecertificeerd. Equinix heeft 9 hoogwaardige datacenters in Nederland met in totaal ruim 37.000 m² computervloeroppervlakte in Enschede, Zwolle en Amsterdam. Deze datacenters zijn onderling verbonden met redundante glasvezelverbindingen voor optimale dienstverlening aan onze klanten.

　　Equinix' datacenters voldoen aan de zwaarste internationale certificeringseisen voor informatiebeveiliging. Onze vestigingen bieden alle ruimte aan grote, middelgrote én kleine ondernemingen die een professionele, betrouwbare en veilige omgeving zoeken voor het outsourcen van hun IT infrastructuur. De uitgebreide diensten van Equinix Managed Services richten zich op Datacenter Services, Managed Hosting, Managed Storage, Cloud Services en Managed Networks.

　　De functie

　　Equinix Managed Services is voor haar vestiging in Enschede op zoek naar een Netwerk Engineer die verantwoordelijk is voor het dagelijkse beheer van ICT-diensten en producten. Je bent betrokken bij het implementeren van deze ICT-diensten die integraal onderdeel uitmaken van Equinix Managed Services. Je bent in staat om klantbehoeften te vertalen naar ICT-oplossingen die bestaan uit Storage, Operating Systemen, Cloud-technologie, Netwerkinfrastructuur, Servers en Hardware. Daarnaast ben je verantwoordelijk voor het dagelijkse beheer in de tweede lijn en voor de uitrol van de oplossingen die zorgen voor maximale beschikbaarheid bij de klant. Om dit te bereiken heb je continue focus op het kunnen verbeteren van de infrastructuuroplossingen en denk je na over nieuwe toepassingen en technologieën.

　　Je taken

　　Je draagt zorg voor de optimale beschikbaarheid van de netwerkoplossingen van Equinix Managed Services.

　　Je werkt aan de implementaties van nieuwe klantomgevingen en zorgt hiermee voor een optimale beschikbaarheid.

　　Je schrijft migratie plannen en draagt bij aan het opstellen van technische documentatie.

　　Je bent in staat om nieuwe methoden, technieken en inzichten te introduceren en te verdedigen.

　　Je werkt nauw samen met andere expertiseteams binnen de beheer afdeling.

　　Je kunt netwerkontwerpen visualiseren in MS Visio

　　Wie zoeken wij?

　　Wij zijn op zoek naar een IT Engineer met een HBO werk- en denkniveau (bij voorkeur aangevuld met relevante certificering zoals CCNP of JNCIP). Je beschikt over meer dan 3 jaar aantoonbare werkervaring als netwerk beheerder/ engineer en bent in staat zelfstandig werkzaamheden voor te bereiden, uit te voeren en je gebruikt aanwezige methoden en technieken en communiceert daartoe op operationeel niveau met collega's en klanten. Je ben bereid tot het draaien van consignatiediensten.

　　Je hebt kennis van

　　Linux en Windows beheer

　　storage- en virtualisatie-technieken.

　　Fortinet firewalls

　　routeringsprotocollen zoals OSPF en BGP

　　redundantietechnieken zoals STP, MRP, MPLS / VPLS

　　Arista, Brocade, Juniper en/of Fortinet

　　DNS/LACP/MLAG's, RADIUS/LDAP

　　DWDM

　　Anti DDoS oplossingen

　　We zijn een internationale organisatie waarbij je vaak contact hebt met collega's uit het buitenland. Het is daarom belangrijk dat je de Engelse taal goed beheerst. Wil je meer weten over Equinix Manged Services?