Who are we?

　　Equinix is the world's digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

　　Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

　　Senior Business Systems Analyst, HR Technology

　　Equinix is the world's digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

　　At Equinix, we help the world's digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people's lives. Our culture is based on collaboration and the growth and development of our teams.

　　We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

　　Job Summary

　　Partners with relevant functional teams to ensure delivery of applications aligned to the business and IT strategy, as well as the support of those applications. Works with relevant business groups to define their global IT requirements and to analyze appropriate solutions. Manages projects from inception to completion.

　　Responsibilities

　　Business Requirements Analysis

　　Partners with business stakeholders to analyze, define and document business requirements for defined-scope enhancements, typically pertaining to a specific functional areas

　　Process Modeling and Design

　　Partners with business stakeholders to analyze, define and document business process models for defined-scope enhancements, typically pertaining to a specific functional areas, using industry standard modeling techniques

　　Stakeholder Management

　　Manages stakeholder expectations, inputs and communications directly or via project manager, depending on project scopeGuides business and project delivery stakeholders through IT process and obtains relevant participation

　　Solution Design

　　Responsible for designing and documenting solutions within own trackInteracts with other track BSAsIs an expert in the supported functional trackIs able to vet data models, technical designs and drive best practices

　　Documentation

　　Follows guidelines and templates relevant to a particular technology stack to produce the necessary project artifacts

　　Functional Design

　　Develops functional designs for specific functional areas for major enhancements or projectsOwns and evangelizes functional designs across cross functional groupsEnsures that functional designs meet business needs and are in line with the solution designKeeps up to date with industry trends and vendor capabilities to produce robust functional designs

　　Testing & Test Design

　　Owns specific modules in the application and develops test cases based on requirements and technical designDefines test strategy and execution approach to test specific module of an applicationCoordinates with stakeholders and obtains relevant signoffsClarifies defects, triage and coordinate resolution with engineering teams

　　Project Management

　　Manages enhancement and project releases for specific modulesEnsures delivery meets release goals

　　System Configurations

　　Develops mastery in configurations of specific module/modules of an applicationBrings in best practices by keeping up-to-date with the technology and vendor productsDocuments configurations for future use and training

　　Day to Day Support (Production Support)

　　Supports first level resourcesTriages and troubleshoots issuesWorks with various functions within GTS to ensure RCA is complete and SLAs are met

　　Training and Change Management

　　Works directly with functional SMEs and management team to coordinate SME training requirements and executionCommunicates status against key support issues

　　Vendor Management

　　Ensures vendor resources have appropriate workspace, system access, and toolsManages / leads individual consulting resources as assignedUnderstands vendor roadmapsManages feedback and escalations, negotiation, contract renewalsConducts limited-scope vendor negotiationsProvides status against plans and escalates issues

　　Vendor & Application Technology Evaluation

　　Supports creation of vendor and application technology evaluation plans and presentationsMay conduct research, pilot features and document and prepare recommendations for reviewConducts limited-scope vendor negotiations

　　Qualifications

　　7+ years experience in analyticsBachelor's in Information Systems, Business or related fieldHR technology preferredScrum Lead

　　Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.