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Senior Business Coach, AFP Partner Lifecycle and Growth Team
Senior Business Coach, AFP Partner Lifecycle and Growth Team-March 2024
Austin
Mar 31, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Senior Business Coach, AFP Partner Lifecycle and Growth Team

  Description

  Would you like to be part of a team focused on driving innovation in the transportation industry, while working to empower entrepreneurs, and contribute to Amazon’s sustainability goals? Amazon Freight Partner (freightpartner.amazon.com) is a new program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive training, ability to hire from their local communities, and long-term growth potential.

  Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Amazon Freight Partner (AFP) business owners as they build and grow successful middle mile businesses during a transformational time.

  Business Coaches manage the AFP relationship across the entire lifecycle of the business. As trusted advisors, Senior Business Coaches work alongside AFPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring AFP owners make effective business decisions and are set up for success.

  Key job responsibilities

  As a Senior Business Coach, you will partner with 15-20 AFP small-business owners across the US including entrepreneurs with no background in the trucking industry. The Business Coach will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. A Business Coach will collaborate with an integrated internal team of Program Managers, and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. Business Coaches support owners by removing obstacles and improving financial, operational, and safety practices at the network level. A Business Coach will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.

  A day in the life

  On a daily basis, Business Coaches are responsible for:

  Supporting owners as they prepare to launch.

  Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods.

  Coordinating Business and Financial Health Reviews to discuss business performance and new opportunities.

  Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level.

  Willingness to travel (2-3 days/week); the Candidate should be flexible with hours and travel to support the portfolio of assigned AFP owners as needed.

  About the team

  We are a team of builders whose mission is to reinvent Middle Mile transportation by enabling entrepreneurs, with or without previous trucking experience, to operate sustainable businesses in partnership with Amazon. Learn more at freightpartner.amazon.com

  We are open to hiring candidates to work out of one of the following locations:

  Arlington, VA, USA | Atlanta, GA, USA | Austin, TX, USA | Nashville, TN, USA | New York, NY, USA

  Basic Qualifications

  5+ years of relevant work experience in account or relationship management, small business logistics, or retail/vendor/supplier management.

  Bachelors Degree

  Preferred Qualifications

  Experience working with or owning a small business.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

  Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,000/year in our lowest geographic market up to $182,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

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