Position Summary

　　The Administrative Business Center (ABC) provides remote administrative services in a service center environment to Deloitte professionals across all offices and businesses. The Senior Business Center Assistant (BCA) provides tactical administrative support to Partners, Principals, Managing Directors (PPMDs), often through their administrative assistants, as well as to other Deloitte profressionals, through an assignment queue, under the supervision of an Administrative Business Center supervisor and manager.

　　The Senior Business Center Assistant is responsible for and dependent on effective teamwork and communication, fostering a positive, collaborative work environment and effectively leveraging resources without compromising quality. This position requires excellent communication skills and attention to quality, advanced Microsoft Office skills as well as advanced skills in other billing applications (i.e., electronic invoicing, vendor payment processing, time & expense, SAP).

　　Recruiting for this role ends on 20th Jan 2024

　　Duties and Responsibilities:

　　Produce quality work in a fast-paced environment, meeting deadlines as well as customer expectations for quality and accuracy; effectively renegotiate deadlines when necessaryWork independently and accurately assess requirements for each request; ability to communicate effectively with customers when there are questions or issues to be addressedDocument project activities clearly and concisely to provide comprehensive project history in workflow management systemMaintain a thorough knowledge of Deloitte brand standards in order to offer accurate guidance to customersBuild relationships, using various mediums, with customers in all functions at all levels, and assure effective delivery of servicesConduct research as requested using Internet and intranet resourcesCoordinate work with other Administrative and local teams virtuallyProvide time and expense support (DTE)Provide financial engagement processing support (SWIFT) and process vendor payments and related activities using Payables Tool and interacting with the Global Finance Team as requiredProvide advanced support using Deloitte software, including invoicing, reports, opening/closing/reinstating projects and performing researchSome design background preferred (MS Word and PPT)Perform additional tasks as required

　　Requirements:

　　Degree preferredSuperior customer service experience essential, with strong negotiation skills and the ability to manage priorities against tight deadlinesAdvanced knowledge and experience using Miscrosoft Office required; experience using tracking systems and database management a plusTask oriented and highly organized with the ability to prioritize effectively while working on multiple tasksExcellent interpersonal skills required, with the ability to build credibility and collaborate with firm personnel at all levelsDetail oriented with excellent follow-through skillsExcellent written and verbal communication skillsPositive, professional attitude and presenceAbility to work and collaborate in a virtual teaming environment utilizing instant messaging, email and phoneFlexibility to work overtime as required on both weeknights and weekendsMust be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

　　The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

　　Ranges for East Coast Offices Min - $55,200 Max $92,000

　　Ranges for Denver and Nevada - $49,500 - $82,500

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　　Benefits

　　At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

　　Our people and culture

　　Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

　　Our purpose

　　Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

　　Professional development

　　From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

　　As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

　　Requisition code: 168499