Job Summary
Labcorp is seeking a highly skilled and experienced Sr. Associate of Digital Commerce Operations to support our technology team in operations and maintenance of our commerce-related systems and platforms. The ideal candidate will have a deep understanding of e-commerce and a strong background in managing operational components of a commerce platform such as coupon codes, store fronts, business validation testing and supporting applications. As the Sr. Associate of Digital Commerce Operations, you will be responsible for overseeing the successful operations of our digital commerce platform supporting the growth and expansion of the solution.
Responsibilities
Create, track, manage a variety of coupon codes & electronic gift cards supporting our marketing and product strategy.
Support the development and launch of new products and assist with updates to existing products.
Support backend reporting and assist with documentation of technical audits of the platform.
Build and maintain multiple storefronts developed for various partnerships.
Understand and support ancillary ecommerce applications such as tax systems, payment & financial reporting systems, etc.
Conduct business validation testing in support of large product launches or system upgrades.
Collaborate with key stakeholders from Leadership, Digital, Product, Marketing, and Operations teams to complete tasks as assigned.
Requirements
Bachelor's or master's degree in computer science, marketing, or a related field.
Proven experience (3+ years) in ecommerce support role.
Excellent problem-solving and analytical skills, with the ability to identify and resolve complex technical issues.
In-depth knowledge of digital commerce platforms, content management systems (CMS), and order management systems (OMS). Adobe Magento, AEM experience a plus.
Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
Exceptional problem-solving skills and ability to think strategically to address complex operational challenges.
Excellent communication and presentation skills, with the ability to convey ideas and insights to stakeholders at all levels of the organization.
Results-oriented mindset with a focus on driving continuous improvement and achieving business goals.
Joining our team as the Sr. Associate of Digital Commerce Operations provides an exciting opportunity to lead and contribute to the growth of our organization's e-commerce capabilities. If you are a highly motivated and results-driven individual with a passion for technology and commerce, we invite you to apply and be part of our dynamic team.
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.
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