Locations: VA - McLean, United States of America, McLean, Virginia

　　Senior Associate: Communications, Prioritization and Reporting Risk Specialist | Retail Bank (Hybrid)

　　The mission of the Retail Risk Office is to help enable Retail Bank to deliver innovative products and services to our customers in a well-managed way.

　　As a Risk Specialist on the Communications, Prioritization and Reporting Team, you will be part of a highly motivated team responsible for delivering top-notch support to our Retail Risk Office associates.

　　You will have the opportunity to:

　　Work with multiple horizontal support teams to identify upstream and downstream dependencies in our efforts to be well-managedEngage with Pod Leads to help maintain and refine team backlogs in an organized manner, to ensure we are properly prioritizing our work based on team capacityUse your vantage point to connect the dots of the changing strategic and operational priorities and partner with leadership to understand the impactsDevelop and implement a prioritization framework that takes into account factors such as business value, deadlines, resources and dependenciesLeverage productivity tools (Jira, MPG Hub, Reporting, etc.) to influence improvement and/or enhancement opportunitiesWork autonomously and consistently deliver results in an efficient and timely manner

　　Qualities of a Successful Candidate:

　　Creative and Communication: You convey complex ideas concisely and confidently when engaging in conversations, presentations and meetings. You adapt your communication to your audience and are comfortable with presenting to all levels within the organization. You have strong written communication skills, allowing you to create compelling and effective written materials.

　　Collaborative and Team-Oriented: You thrive in a collaborative space and seek insights from others. You bring energy to the group and rally to reach a common goal. You have a natural ability to build and maintain strong professional relationships and can effectively contribute to the success of your team through an inclusive approach to work.

　　Curious and Analytical: You are intellectually curious to question the obvious, explore options, and seek to develop and implement efficiencies and process improvements. You collect and analyze data to identify trends and process gaps that are grounded in evidence; as a result you are able to make strategic and tactical recommendations.

　　Organized and Action-Oriented: You can quickly put structure in place to manage the work in a dynamic complex environment. You possess excellent organizational skills, are methodical in your approach and consistently maintain order and efficiency with tasks. You are detail-oriented, able to manage multiple responsibilities, and ensure that all aspects of your work are structured and well-coordinated.

　　Passionate and Customer-Focused: You exemplify a strong customer-centric approach, proactively seeking to understand customer needs and objectives and consistently strive for nothing less than an exceptional customer experience.

　　Basic Qualifications:

　　High School Diploma, GED or equivalent certificationAt least 2 years of Operations or Risk Management experienceAt least 1 year of experience working with Agile methodologies and tools such as Jira, Scrum, Kanban, SAFe, etc.At least 1 year of experience with Excel and Google Suite such as Slides, Sheets, etc.

　　Preferred Qualifications:

　　Bachelor's Degree or Military experienceAt least 2 Years Project Management experiencePMP, Lean, Agile or Six Sigma certification

　　At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

　　The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

　　New York City (Hybrid On-Site): $99,500 - $113,600 for Sr. Risk Associate

　　Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

　　Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

　　This role is expected to accept applications for a minimum of 5 business days.

　　No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

　　If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

　　For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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　　Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).