You Lead the Way. We've Got Your Back.

　　With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

　　At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

　　Join Team Amex and let's lead the way together.

　　This role is a part of the Product Management and Lending organization, on the impactful Cash Back Product Management Team. The team is responsible for the development and management of product strategy, value propositions, marketing strategy, and P&L for the U.S. Consumer Cash Back portfolio, including Blue Cash Everyday, Blue Cash Preferred, Cash Magnet, and the legacy portfolio.

　　This Senior Analyst will play a critical role in core product management across the portfolio. They will monitor key metrics, develop customer and marketplace insights to guide decisions, manage day-to-day team functions, and define product marketing strategies across the portfolio. This individual will be required to work cross-functionally across the core team and with key internal partners, including Marketing, Finance, Analytics, Operational Excellence, Legal, and Compliance. With product updates and customer experience enhancements in the pipeline, it is an exciting time to join and contribute to this critical portfolio for the Blue Box.

　　Key Responsibilities:

　　Communicate regularly with key collaborators to understand risks and opportunities (legal, compliance, finance, marketing, etc.)Develop a deep understanding of customer behaviors, segmentation, design targets and other marketing strategies across the entire portfolioOwn updates to marketing claims and terms & conditions across various projectsMaintain pulse on competitive environment and share useful insights with broader teamManage and own analytics pipeline tracking and prioritization across teamMonitor key financial/marketing metrics for cash back products, with responsibility to communicate resultsDevelop and own cash back product testing programChampion a customer-first mentality with cross-functional partners by helping to solve customer issues

　　Minimum Qualifications

　　Positive and proactive "roll-up your sleeves" attitude requiredPartnership: fantastic partner who is dependable and easy to work withGreat communicator: ability to communicate a strategy clearly both orally and in written formSolution oriented: always comes to the table with options on how to solve a problemIndependent: proactive self-starter with the ability to work independentlyCustomer First: ability to put yourself in the shoes of the customer and develop a communication strategy based on what is best for themAttention to detail: exceptional attention to detail and ability to manage large amounts of dataFlexible: ability to change directions as neededBackground in product management preferred

　　Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

　　The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

　　We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

　　Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

　　For a full list of Team Amex benefits, visit our Colleague Benefits Site.

　　American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

　　We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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　　Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.