Innovation starts from the heart. At Edwards Lifesciences, we're dedicated to developing ground-breaking technologies with a genuine impact on patients' lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions.
Develops, implements, and sustains IT solutions to business problems to improve business processes, develop systems and policies, improve user proficiency, and promote system adoption in collaboration with key stakeholders.
You will make an impact by...
Acting as a Subject Matter Expert (SME) in the area of Manufacturing Execution System (MES- Camstar), ERP (JD Edwards, Oracle, SAP) and SQL queries.Serving as liaison between business process owners in Business Units, Functional Groups, Regions and IT. Support manufacturing operation and enable super-users (by training and performing knowledge transfer) to leverage IT systems for business process automation and optimization.Using expertise to drive digital transformation towards smart manufacturing initiatives. Design and implement solutions that improve business process efficiency and accuracy for manufacturing ecosystems. Lead efforts to reengineer, optimize and enhance business processes and systems by assessing business pain points.Developing and maintain system documentation, user training, technical and functional specification.Configuring and tests systems to execute features, integration, and reporting. Facilitate User Acceptance Test to ensure the deliverables met users' requirements. Partner with software quality department to support validation activities.Working with stakeholders in developing ROI based business cases for enhancements and projects.Supporting other manufacturing IT systems, Report and Operation dashboard.
What you'll need (Required):
Bachelor's Degree in related field with 6 years of experience or 4 years of experience if you have a Master's DegreePrior experience working in a Manufacturing environmentFlexibility to work in the office (Hybrid)Proficient in English
What else we look for (Preferred)
Experience managing small to medium size IT projectsExperience with provisioning/configuring MES environments or ERP manufacturing and integration with other Enterprise Systems for processing and transactionsExperience in partnering with manufacturing, engineering or quality stakeholders to perform business process improvement and drive digital transformation initiativesExperience preparing and tuning SQL queriesExperience in project implementation, soliciting business requirements, solution design, change control and stakeholders management is a mustExperience working with regional and global stakeholders is a plusPrior experience working in matrixed environments, complex global/regional business environment and highly regulated industry is a plusStrong ability to manage and deal with different cultures and nationalitiesStrong analytical and logical problem solving skillsStrong interpersonal relations, written & verbal communication skillsStrong documentation skills, ability to develop and maintain business and technical documentationCompetent in handling multiple tasks with attention to detail, and perform duties with minimal supervisionAbility to adapt to new technologies and rapidly changing environmentAbility to map, troubleshoot, and optimize interfaces with multiple systemsAbility to adhere to all company rules and requirements
Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.