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Security & Compliance Customer Trust Analyst
Security & Compliance Customer Trust Analyst-November 2024
Tokyo
Nov 22, 2024
ABOUT SALESFORCE
Salesforce brings companies and customers together in the number one Customer Relationship Management platform.
10,000+ employees
Technology
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About Security & Compliance Customer Trust Analyst

  To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

  Job Category

  Enterprise Technology & Infrastructure

  Job Details

  About Salesforce

  We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

  In the role of Analyst, Security & Compliance Customer Trust (SCCT) you will be responsible for working on various Salesforce customer-facing activities ensuring customer (Mainly Japan and Korea based customers) understanding and accepting of our security controls and processes.

  Responsibilities

  Support the business (Sales, Customer Success, Program Architects and others) by leading all security and regulatory compliance conversations, security workshops and reviews with customers and prospectsSupport the sales and pre-sales teams in responding to customer risk and security questionnaires and queriesSupport customer audits and assessmentsSupport Salesforce Legal, Privacy and other teams on customer contract negotiationsEnsure field sales, services and partner teams are consistently enabled with the latest and best positioning around Salesforce security and complianceWork with other teams within Salesforce such as Product, CSIRT, Infrastructure etc. to build knowledge required to support the regionContribute towards team projects by working together with members within the SCCS teamProvide product/service and security roadmap updates and security and compliance education and training to Sales, CSG teams as well as customers

  Experience/Skills Required

  Bachelor's degree in Computer Science or a technology related field or at least 5+ years experience within a Global enterprise environment with a focus on security and compliance across multiple regions (mainly Japan & Korea) Comprehensive knowledge of current risks, security frameworks (ISMS, COBIT5, NIST, etc.), and trends (security, risk management, governance framework, Privacy)(optional) Familiarity with Japan local regulatory standards and requirements, preferably across the Financial Services industry (ISMAP, FISC, PCI, CSA ISO27K GDPR etc)Good organizational skillsStrong written and verbal communication skills across multiple levels and functions( Excellent communication and presentation skills)High level fluency in Japanese and business level English

  Accommodations

  If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

  Posting Statement

  At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

  Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

  Salesforce welcomes all.

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