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Search Operation Quality Assurance
Search Operation Quality Assurance-November 2024
Ho Chi Minh City
Nov 28, 2024
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About Search Operation Quality Assurance

  Responsibilities

  About Us:

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  Why Join Us

  Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

  Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

  To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

  At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

  Join us.

  Trust & Safety Introduction

  Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

  Team Introduction

  Our Search Operation - Model Data team provides training and testing data for TikTok's various search models to help improve search results and optimize search rankings. The platform and tools project aims to build/ optimize various platform tools, support the efficiency improvement and onlineization of search annotation, evaluation and other businesses, realize the platform construction of business customization, and have rich experience in platform operation.

  What will I be doing?

  1. Quality inspection of labeled data on time and ensure the quality;

  2. Localize the labelling guidelines, support the guideline training, and align the guideline updates;

  3. Conduct calibration meeting with the labelling team in the appeal process: analyze diff cases, record and evaluate their performance, offer solution and suggestion for the current problem to help the team improve the accuracy rate and alignment;

  4. Work closely with R&D (Research and Development) and PM (Product Manager) in order to provide feedback on data quality.

  Qualifications

  1. Bachelor's degree or above;

  2. Excellent language skills (both Vietnamese & English). Overseas working/training is a plus;

  3. Understand about search engines, familiar with social media platforms;

  4. An in-depth understanding of local culture and familiarity with the Internet usage habits of local users;

  5. Strong ability to learn and understand;

  6. Familiar with common office software, labeling experience is preferred.

  Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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