BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.
The Surgery Scheduler is responsible for:
Coordinates all surgery, testing, pre-ops for new and established patients
Supports Medical Office Rep activities
Greets and signs in patients
Obtains patient information sheets
Schedules patient appointments
Assists with patient inquiries
May arrange for other procedures
Laboratory and consultations with referral doctors
Collects and posts payments
Assists patients with billing questions
Ensures completeness of encounter form prior to patient checkout
Sorts and distributes mail
Mentors and trains new team members
Works back office as needed
Copies medical records
Perform other duties as assigned
Office hours are Monday through Friday 8:00 AM to 5:00 PM, hours may vary
Specific Skills:
Work with minimal supervision
Knowledge of regulatory standards appropriate to position
Medical Terminology use and understanding
Work with a team
Written and verbal communication skills
Time management skills
Customer service skills
Critical thinking skills
Interpersonal skills
Handle high call volume
Work in a fast-paced environment
Computer skills appropriate to position
Administrative and clerical skills
Required Education:
High School or EquivalentRequired Experience:
Required 1 year Business Related
Or 1 year Healthcare
Or 1 year Customer Service
Status: Full Time, Exempt: No
Shift Hours: 8:00 AM - 5:00 PM (may vary)
Equal Opportunity Employer Veterans/Disabled
Position Scheduler - Countryside General Surgery
Location Safety Harbor | Business and Administrative | Full Time
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