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Scaled Account Management Lead
Scaled Account Management Lead-November 2024
Mexico City
Nov 23, 2024
ABOUT UBER
At Uber, we reimagine the way the world moves for the better.
10,000+ employees
Technology
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About Scaled Account Management Lead

  About the Role

  Uber Eats Mexico is looking for a sharp, highly motivated individual to join our commercial team. Our team's mission is to maintain a highly engaged restaurant base by improving and accelerating our scaled account management treatment.

  Your day to day will consist on developing constant analyses of the SMBs segment performance and different benchmarks of best in class commercial strategy that will serve to shape our scaled account management approach.

  What You'll Do

  Work cross functionally across operations and territory units to guarantee alignment to our Uber Eats vision and strategyOwn data analysis and design accurate reporting providing visibility of the segment's performanceExtract actionable insights from data that enable smart decision-makingLead team operations to guarantee best-in-class execution on work streams seeking segment growthBuild the foundations of a scalable framework to support the operational and business needs of a rapidly growing portfolio of high value SMB restaurant partnersWork cross-functionally with internal stakeholders to drive execution of your planUse internal tools to optimize and/or automate internal processes to playbook and drive improved headcount efficiency

  What You'll Need

  6 years professional experience, ideally in operations and analytics with a proven track record in quantitative fields: sales operations, consulting, strategyData driven: while you don't need to be an SQL whiz (it's a plus!) you should be comfortable driving analysis and using data to guide your insights, decisions, and projectsExcellent communication skills that enable you to optimally listen, interpret, transmit and present initiativesOutstanding organization and prioritization skills - the ability to lead your time effectively whilst working with multiple stakeholders on tight deadlinesSpeed, resourcefulness, and go-getter attitude. This team moves fast and always operates in new spacesProblem-solving skills. When you see a problem, you work hard and think out of the box until you fix it

  Bonus Points

  SQL Experience or passion for codingOperational proficiency and continuous process improvementExperience leading teams (2-3 persons)

  We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

  Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

  *Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].

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