Home
/
Account Management
/
Salesforce Administrator (Remote)
Salesforce Administrator (Remote)-February 2024
New York
Feb 18, 2025
About Salesforce Administrator (Remote)

  Department: Sales, Marketing and Customer Solutions (SMCS)

  Reports To: Associate Director, Marketing Operations / Senior Director of Digital and Data Operations

  Job Type: Full Time

  Salary: $95,000 - $105,000 USD

  Location: Remote (Candidates based in the US)

  Description:

  WES is currently seeking an experienced Salesforce Administrator who will be responsible for managing daily operations, ensuring data precision, system reliability, and optimal performance of Salesforce. Reporting to the Associate Director of Marketing Operations and with a dotted line to the Senior Director of Digital and Data Operations, this role requires close collaboration with cross-functional teams to enhance the CRM system and adhere to WES platform standards.

  Duties included but not limited to:

  Act as the primary Systems Administrator for WES' Salesforce environments. Manage daily operations to support the Salesforce platform, including user account management, report creation and maintenance, data integrity, and addressing user issues and requests while ensuring compliance with WES IT platform management standards. Oversee successful technical upgrades. Handle platform processes and provide data for auditing purposes. Create, manage, and track deployment schedules and associated tasks to completion. Ensure quality assurance requirements are met. Manage development, quality assurance, and production environments and facilitate interactions between them. Take responsibility for minor configuration changes and medium-sized configuration and development efforts. Maintain the health of integrations to and from Salesforce. Communicate with all relevant platform stakeholders regarding system-wide activities, such as upgrades, enhancements, and newly deployed features or functionality, whether Salesforce-driven or WES-driven. Manage the ongoing platform change control process while adhering to WES IT standards. Execute routine Business as Usual (BAU) changes to support different divisions, ensuring operational and technical debt or process gaps are avoided. Assist in training new users, promote Salesforce skill development, and foster adoption across the organization. Conduct testing of features and functions as required.The Ideal Candidate will:

  Proficiency in problem-solving to effectively diagnose and resolve technical issues. Sound understanding of data integration tools and data flow processes. Prior experience in integrating Salesforce with various business systems and APIs. Thorough familiarity with Salesforce's configuration capabilities, enabling the recommendation of best practices and the identification of areas where custom development may be necessary. Strong grasp of environment and release management, code versioning best practices, and deployment methodologies. Proficiency with release management, backup / recovery, and monitoring tools like Gearset and Own. Proficiency in implementing security measures and sharing rules at object, field, and record levels for various organizational tiers, as well as Single Sign-On (SSO) configuration. A strong commitment to WES’ Mission and Values.Requirements:

  Bachelor's degree in a relevant field such as Information Technology, Business Administration, or Marketing. 3-5+ years' experience as a Salesforce Administrator is a must. Salesforce Administrator certification (ADM 201 or equivalent) is required. Proficiency in Salesforce configuration, customization, LWC development and data management Familiarity with marketing and sales processes to effectively support the needs of the organization. Excellent attention to detail and data accuracy, ensuring the integrity of CRM records. Analytical mindset with the ability to generate reports, analyze data, and provide meaningful insights. Strong problem-solving skills to troubleshoot and resolve technical issues or user challenges. Effective communication and collaboration skills to work with cross-functional teams and provide user training and support. Ability to manage multiple tasks and priorities in a fast-paced environment. Continuous learning mindset to stay updated with CRM best practices and industry trends. Strong organizational skills to handle user account management, data imports/exports, and system documentation efficiently.EOE Statement: World Education Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. In addition to federal law requirements, World Education Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

  For more information about WES, please visit our website at www.WES.org

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Senior Account Coordinator Onsite Ramos Arizpe Location
C.H. Robinson is looking for a Senior Account Coordinator. As Senior Account Coordinator you will be responsible for building customer relationships at a high level, ensuring the execution of day-to-
Netzwerkmanager (m/w/d) Cardio Nord-Ost (Rostock, Vorpommern, Schwerin
About the Role 155 Länder der Erde - dort sind unsere Medikamente erhältlich und weitere 30 neuartige pharmazeutische Wirkstoffe für unterschiedliche Krankheitsgebiete sind in unserer Pipeline. Wir s
B2B Community Operations Program Manager, Uber Shuttle
About the Team Uber Shuttle is an everyday commute product that is safe, reliable and affordable. With just a few taps and a short walk, the Shuttle makes it easy for riders to book a guaranteed seat
Treasury Management Officer I - Commercial Card Sales
CO Salary Range: USD 55,000.00 - 112,125.00 per year Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in deliv
Customer Success Manager, Autodesk Forma
Job Requisition ID # 23WD73383 Customer Success Manager, Autodesk Forma Are you excited about helping transform the AEC industry with Next-Generation Building Design in the Cloud? Autodesk Forma, a c
Key Account Manager Iasi - Respiratory& Retina
About the Role 185+. This is the number of people dedicated to winning people`s heart and minds. Our MISSION is to discover new ways to improve and extend people's lives. We use science-based innovat
City Manager, Greater Washington
About the Role The City Manager is a people manager who will lead commercial and marketplace efforts across Account Managers and Account Executives within Greater WA. This role establishes and drives
Service Strategy & Optimization Intern (MBA)
Overview About Customer Success: Customer Success is driving Intuit's transformation to become an AI-driven expert platform, innovating how customers access expertise and digitizing the services indu
Clinical Solution Specialist - CV Ultrasound (Portland, OR)
Job Title Clinical Solution Specialist - CV Ultrasound (Portland, OR) Job Description Clinical Solution Specialist - CV Ultrasound (Portland, OR) As a Clinical Solution Consultant (CSC), for Cardiova
TRICARE Beneficiary Services Representative - Landstuhl-C
Description Are you looking for your next great mission professionally? Do you have more to give, want to learn new skills and be part of a team with a rewarding mission? Leidos has the perfect job f
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved