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Sales Training Program Manager
Sales Training Program Manager-March 2024
Raleigh
Mar 17, 2025
ABOUT FIRST CITIZENS BANK
First Citizens Bank is a full-service financial institution with nearly 550 locations nationwide.
10,000+ employees
Financial Services
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About Sales Training Program Manager

  Overview

  This position is responsible for the leadership and management of programs across the Bank including Financial Services Development Associate Program (FSDA). Oversees the complex, strategic coordination of multiple projects within an initiative in order to achieve business goals, including management of overall scope, cost, staffing, and performance. Serves as a primary mentor and coach to new hires, reinforcing learning concepts for effective implementation. Evaluates program effectiveness and delivers tactical insight through reporting to senior management and other key stakeholders.

  Responsibilities

  Program Management - Develops, implements, and evaluates all aspects of assigned programs including sub-projects and related initiatives. Manages planning, schedule, resources, and risk. Ensures quality and compliance, implementing corrective action where necessary, to ensure cohesion between individual projects and the overall program. Communicates key performance indicators and program metrics to the appropriate parties.Business Strategy - Collaborates with business units and senior executives to understand Bank needs, aligning the goals and purpose of projects to wider strategic objectives. Develops cases to outline and justify program-level initiatives in accordance with organizational planning.Relationship Development - Develops influential relationships with vendors, business leaders, and other key stakeholders in support of program success. Oversees vendor selection, negotiations, issues resolution, and ongoing relationship management for assigned initiatives.Qualifications

  Bachelor's Degree and 8 years of experience in Project management, Financial Sales Leadership, or Program management

  -OR-

  Bachelor's Degree and 10 years of experience in Project management, Financial Sales Leadership, or Program management

  Required Qualifications:High financial sales acumen Coaching, mentoring, and associate development experience Project management skillsStrong communication skill both verbal and written25% travelPreferred Qualifications:Knowledge of Security products and services

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