Home
/
Customer Service
/
Sales Support Specialist - German speaking
Sales Support Specialist - German speaking-March 2024
London
Mar 18, 2025
ABOUT SALESFORCE
Salesforce brings companies and customers together in the number one Customer Relationship Management platform.
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Sales Support Specialist - German speaking

  To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

  Job Category

  Operations

  Job Details

  About Salesforce

  We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

  Tableau Software (a Salesforce organisation) helps people to see and understand data. Our analytics platform fuels exploration, allowing you to quickly answer questions with data and share insights across your organisation. Global enterprises, early-stage start-ups, non-profits, and governments all use Tableau's intuitive software to quickly transform their data into actionable insights. We are passionate about our product and our mission and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, and making a difference in the world!

  The Role:

  This is an amazing opportunity to join Tableau's Business Operations team. The Sales Support Specialist will be responsible for both internal and customer-facing activities that support the Enterprise and Commercial sales teams in creating quotes and managing other administrative tasks not performed directly by the Account Executives. This role manages the administrative tasks of quote creation, PO validation and working with the Customer Operations Team on transactional business and order processing.

  What you'll be doing:

  Aligned to Central Europe region (fluent German language is essential for the role)

  Handle inbound requests from internal and external customers, following up to ensure satisfactory closure

  Prepare quotes on behalf of Account Executives in Salesforce.com CPQ tool

  Work with Customer Operations teams to handle various administrative tasks on behalf of the Account Team

  Where relevant, verifying purchase orders and submitting orders manually for processing

  Complete customer document requests (i.e. vendor forms, tax documents, general company information, etc.)

  Co-ordinate RFP and RFI responses, working with the Account Team to ensure the deadline is met

  Participate in special projects as needed and contribute to process enhancement initiatives

  Who you are:

  Previous experience within a sales support, customer service or fast paced administrative support role.

  Highly organised and detail-oriented

  Excellent communication skills (demonstrated professional phone and email etiquette)

  Flexible and adaptable to change, and working in a fast paced environment. Ability to learn quickly and follow processes and policies while providing solutions in occasionally ambiguous situations.

  Experience working varied hours to accommodate volume fluctuations caused by sales cycles, seasonality, emergencies, etc.

  Proficiency in Microsoft Windows. Experience with using SalesForce.com would be beneficial. Experience with using Google Workspace (Gmail, Google Docs, Google Slides, Google Sheets) also beneficial

  Accommodations

  If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

  We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

  Posting Statement

  At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

  Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

  Salesforce welcomes all.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Estagiário Customer Service
Job Description Executar as atividades administrativas no processamento de pedidos e no atendimento ao cliente. Atendimento 0800.Inserir pedidos no JDE, fazer o acompanhamento da emissão da NF e da e
Customer Service Representative I
Job Description About Thermo Fisher Scientific Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our cus
Customer Specialist
6082 - Bristol - 449 Pinnacle Parkway, Bristol, Tennessee, 37620 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience
Customer Service Representative
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Patient Services Worker - Medina Hospital - Patient - Cleveland Clinic
Job Description Patient Services Workers are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-ter
Service Consultant/Customer Advisor
7121 - White Marsh - 10201 Philadelphia Rd, White Marsh, Maryland, 21162 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by act
Senior Bank Float Sales & Service Representative (SR. Float Teller)
Overview Are you a people person? Be a First Citizens person. Join our branch team and make a difference. As a Senior Sales & Service Representative at First Citizens Bank, you will support sales
Bilingual Claims Customer Care Associate
Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for thi
Claims Customer Care Associate
Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for thi
Support Services Operator Lead - Virginia Wesleyan College
Job Description The Mail Distribution Clerk receives, distributes, and delivers all mail including regular, overnight packages, vendor/messenger deliveries, as well as interoffice mail. Job Responsib
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved