JOB REQUIREMENTS: JOB SUMMARY Job Description: The Sales Support Manageris responsible for management, coaching and training of sales supportand administrative staff including tell sell representatives, customerservice and administrative assistants. This manager will lead WPBeverages in our future sales ordering transformation including retailerportal, fast ordering, suggestive ordering, smart ordering, direct totrade, and demand planning. The person in this position must understandexisting processes while identifying, and implementing policies andprocedures which will provide internal and external customers withvaluable information to assist in decision-making.The Sales SupportManager will also develop and enhance processes to provide customerservice and centralized dispatch services for interestedShareholders.The Sales Support Manager must be focused on providing WPBeverages with profitable growth through the sale and distribution ofour refreshing beverages, innovative customer focused marketing programsand superior customer service. Primary job duties fall into thefollowing categories: 1.) Lead future sales ordering transformation; 2.)Support to the entire organization; 3.) Managing, coaching and mentoringof the Customer Service and Telephone Sales teams 4.)Conducting workwith team development to insure goals are met; 5.) Oversee RetailerPortal sales and customer service; 6.) Ensure we meet customers\'expectations in sales and service by working closely with the operationsdepartment; 7.)Ensure and drive efficient service dispatch throughproper IFS tools and processes; 8.) Prompt, courteous and accuratedispatching of customer equipment service calls; 9.) Answering incomingcalls and determining appropriate action required to satisfy the needsof both internal and external customers; 10.) Provide PTO coverage fortell sell representatives, administrative assistant and customer servicerepresentatives; and 11.) Continuous improvement across all aspects ofthe organization. REQUIREMENTS 1.Bachelor\'s degree required. 2.Minimumfive years experience in sales or beverage industry. 3.Willingness toachieve Continuous Improvement Certification. 4.Strong analyticalthinking ability and organization skills. 5.Knowledge of accounting,sales, customer relations techniques, and inventory control methods.6.Persuasive and diplomatic communication skills. 7.High attention todetail. 8.Ability to manage multiple tasks and priorities with minimalsupervision. 9.Professional appearance and attitude. 10.Ability toconcentrate for extended periods in a highly distracting environment.11.Ability to work effectively in a competitive and stressfulenvironment. EEO/AA Employer/Vets/Women/Disabled Equal OpportunityEmployer ***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/1D90D13BCA9D49C7