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Sales Representative - Remote
Sales Representative - Remote-March 2024
Arkansas
Mar 18, 2025
About Sales Representative - Remote

  Overview

  About TP

  Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

  With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

  Benefits of working with TP include:

  Paid Training

  Competitive Wages

  Full Benefits (Medical, Dental, Vision, 401k and more)

  Paid Time Off

  Employee wellness and engagement programs

  Teleperformance and You

  Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

  As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

  Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!

  This is for a Work at Home position.

  Responsibilities

  Your Responsibilities

  Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.

  Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns

  Calmly attempt to resolve and de-escalate any issues

  Escalate interactions when necessary and appropriate

  Respond to requests for assistance and/or possible processing payments

  Track all call related information for auditing and reporting purposes

  Provide feedback on call issues

  Meet sales objectives as defined

  Qualifications

  We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

  6 months customer service experience minimum

  Over 18 years of age

  Ability to type 25 wpm

  High School Graduate or GED

  Comfort with desktop computer system

  Proven oral & written communication skills

  6 months Call Center experience, preferred

  Logical problem-solving skills

  Availability to work various shifts

  Ability to use Windows operating systems

  Organization and work prioritization skills

  6 months sales experience minimum

  Able to work independently

  Ability to work in a constantly changing and fast paced environment

  Ability to stay composed and objective

  Strong listening skills

  Superior negotiating skills

  Work from Home Requirements:

  Internet Connection Requirements:

  Minimum subscribed download rate equal or exceeds 12.0 Mbps

  Minimum subscribed upload rate equal or exceeds 3.0 Mbps

  ISP must have no packet loss and ping under 50ms

  Proof of internet speed required

  Clean and quiet workspace

  Be Part of Our TP Family

  It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

  Teleperformance is an Equal Opportunity Employer

  Job Locations US-AL | US-AZ | US-AR | US-CT | US-DE | US-FL | US-GA | US-ID | US-IL | US-IN | US-IA | ...

  Requisition ID 2024-45556

  Category Customer Service/Support

  Country United States

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