Company Description
HOTEL OVERVIEW
Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
ABOUT OUR COMPANY
At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
Job Description
Sales Manager, Proactive
Summary of Responsibilities:
Establish lead generation & acquire new accounts to achieve group and FIT revenue goals based on market segmentation and budget
Achieve performance goals set based on assigned portfolio.
Ensure total account management of sales portfolio, plan sales activities and set sales priorities to achieve the revenue goals for all segments
Adopt Collaborative approach with reactive sales team to achieve group & event conversion goal
Develop account qualifications criteria and use market research to identify priority markets/ accounts and to assure proactive coverage to all major market segments
Maximizing the use of resources to penetrate new accounts to achieve new business goals
Weekly update of sales activities and other sales reports as needed
Develop ongoing relationships with the clients to ensure business continuity
Involvement in sales related projects and activities as assigned
Understanding of Job Descriptions, Goals, SOP of Sales Department
Adhere to established personnel policies and procedures of the hotels
Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
Participate in development of sales action plan to formulate measureable strategy and actions to achieve sales performance
Monitor forecast & production of own group and FIT segments and identify valley periods of sales emphasis to drive revenue
Maintain close and open communication with other departments
Maintain timely communication with Accor Sales Offices, internal & external stake holders & ensure response in a timely & professional manner
Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
Maintain timely and responsive communication with accounts and prospects
Joint service key accounts with Assistant Director of Sales / Senior Director of Sales and ensure continuity in our communications with accounts & to maximize account productivity
Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
Comply with hotel and department policies and procedures at all times
To carry out other duties as and when assigned by the Management of the Hotel
Qualifications
Qualifications:
Candidate must possess at least a Bachelor Degree or Diploma
At least 2-5 years of relevant experience in the hotel industry
Possess good communication and interpersonal skills at all levels of management
Ability to manage and develop sales portfolio of clients
Flexible and able to embrace and respond to change effectively
Ability to plan, direct, organize and control the sales personnel
Ability to make decision independently
Team player & Leadership quality
Additional Information
Ihr Team und Arbeitsumfeld:
In 1-2 Sätzen stellen Sie das Team, das Hotel oder den Arbeitsplatz so vor, dass sie die Kultur widerspiegeln
Hinweis: Die Anpassung kann an spezifische lokale oder gesetzliche Anforderungen erfolgen, wie z.B. Arbeitserlaubnis
Unser Engagement für Diversity & Inclusion:
Wir sind ein integratives Unternehmen und unser Ziel ist es, vielfältige Talente anzuziehen, zu rekrutieren und zu fördern.