Who we are

　　Our Mission is to inspire authentic and meaningful connections.

　　Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our

　　planet''s most beautiful places, to build community, to engage with locals and fellow

　　travelers, to work and enjoy new adventures.

　　What the role is

　　The Sales Manager is responsible for ensuring sales promotion, and revenue

　　generation of all products available at the specific Selina locations. The Sales Manager

　　will represent the Commercial team on-property for our Hotels

　　This position reports to the Cluster General Manager at location level as well as the

　　Country Commercial Director and will be implementing Global and Country Level Sales

　　strategies and following corporate procedures. The candidate should know Panama and

　　main feeder hospitality markets and will be developing partnerships and sales brand

　　promotions.

　　What you will be doing

　　Sales

　　Create, manage and execute the location''s sales actions plan and forecast

　　Achieve revenue goals for all products (accommodation, F&;B, Explore, Cowork,

　　Wellness)

　　Manage, retain and grow established customers (individual) and groups (group

　　business)

　　Responsible for all sales processes at location level and synergies with other country or

　　global locations.

　　Dealing with customer enquiries and aiming to meet their expectations.

　　Oversee the customer experience for fam trips, and educational visits for customers

　　Cross-selling of products (i.e. Explore products to other businesses locally)

　　Upselling and cross-selling in location level to optimize revenue per customer

　　Open new sales channels and manage existing ones

　　Group sales conversion, turnover and operational support

　　Create local level packages based on special events and local experiences offered

　　(lead the collaboration with country and global level sales teams)

　　Responsible for ensuring all the location team is appropriately using Rezdy and Winks

　　PMS

　　Close local level deals for groups and packages (corporate offsites, student groups,

　　etc.) with the help of country and global teams when needed

　　Sourcing new tour products and destinations to meet consumer demands.

　　Prospect new clients e.g. Tour Operators, Corporate, DMCs, Travel Agencies, M&E

　　Agencies and Creative Marketing Agencies

　　Ensure all staff is properly trained on Selina products, and how to sell and cross-sell

　　them.

　　Responsible for establishing and monitoring incentive campaigns the front-line team

　　Provide sales performance reports the country and regional leadership on tracking

　　progress against targets, successes and challenges

　　Support in the creation of marketing initiatives for all products in the location with the

　　support of the Country Sales & Marketing coordinator and external vendors.

　　Analyze data and provide reports with conclusions

　　Responsible for ensuring Explore promotional sales content is spread adequately

　　around the location areas (Reception, Selina Home, Selina Playground, Selina CoWok

　　property hallways, mood boards, elevators, rooms, partner transportation vehicles, etc.)

　　Conduct Sales Mission and attend trade shows in accordance to market.

　　Report analysis on Guest Satisfaction Surveys

　　What you need for the role

　　Degree in Sales, Hospitality or Business Administration

　　Local hospitality Market knowledge

　　Hotel revenue management knowledge

　　Tour Operations

　　Forecasting and budgeting

　　English proficiency and local language

　　Minimum 2-4 years in sales management

　　Previous experience in sales in hospitality is a requirement

　　Time Management, Creativity and Cultural Sensitivity Skills

　　Revenue and Profit Oriented

　　Previous experience with community engagement

　　Excellent communication skills, verbal and written

　　Able to work independently and creatively to close new sales opportunities

　　Able to work and collaborate in a matrix environment

　　Strong negotiation and relationship management skills

　　What can you expect

　　Competitive salary

　　No dress code

　　Pet-friendly (as long as your pet is friendly)

　　Multiple online training opportunities

　　Cultural events and wellness activities at Locations.