The Sales Consultant provides each prospective Bath Fitter customer with a complete, professional and compelling presentation of Bath Fitter products and services using the tools and techniques supplied by the company. The Sales Consultant reports directly to the Branch Manager.
FLSA STATUS: Commission/Exempt
ESSENTIAL DUTIES AND RESPONSIBILITIES
Close a minimum of 50% of the sales leads provided by Bath Fitter.
All Sales Consultants must self-generate two (2) leads per week. For individuals with closing ratios below 50%, the Sales Consultant may need to self-generate more leads in order to reach 50% sales closing ratio requirement.
Dress appropriately for all sales calls.
Be on time for each and every appointment; if your schedule needs to change, make sure the customer is notified as quickly as possible.
Accurately measure and identify tubs or shower bases and walls at the time of the estimate using appropriate checklists and forms.
Prepare detailed, accurate and legible estimates for interested prospects complete with all notes necessary to assist the installers.
Provide the customer with all the information he or she needs to make a positive decision about Bath Fitter products.
Accurately prepare quote, obtain a signature on the EOI form and accept a down payment from the customer.
Submit all checks, cash, credit card information, and signed EOIs to the office each day.
Take a minimum of two before and after pictures of jobs weekly. Request referrals and ask customer if they could be used as a future reference.
Cooperatively participate in initiatives to generate sales leads including placing door hangers at potential customer’s residences.
Keep all sales presentation materials in good supply and in top condition, replacing worn items as soon as necessary to make the best impression.
Keep assigned mall displays clean and supplied with brochures and sign-up cards; collect all leads and submit to the office immediately.
Test-fit existing tubs with a Bath Fitter® test shell whenever necessary.
Work at home shows or other events, as assigned.
Attend weekly branch staff meetings.
Takes proper measures to ensure safety.
Performs other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience – High school diploma or GED or equivalent
education required.
In-home sales experience.
Valid driver’s license and clean driving record required.
If company vehicle is not provided, must maintain own car insurance and provide proof of continuing coverage.
If driving company vehicle, must maintain safe driving record in order to remain insured.
Language Skills – Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure.
Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Communication Skills – Must be able to clearly articulate information to customer in a courteous and professional manner.
Computer Skills – Ability to access information and complete forms
EMPLOYMENT AT WILL POLICY
Employment is voluntarily entered into, and employees are free to resign at will at any time, with or without cause. Similarly, the company may terminate the employment relationship at will at any time, with or without notice or cause, so long as there is no violation of applicable federal or state law.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms; and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand or walk; balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.
Work environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet. The work environment consists of indoor heated and cooled office space, and residential or commercial environments, which may or may not be heated or cooled.
COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving – Identifies and resolves problem in a timely manner.
Oral Communication – Speaks clearly and persuasively. Participates in meetings.
Written Communication – Writes clearly. Able to read and interpret written information.
Teamwork – Contributes to building positive team spirit.
Diversity – Promotes a harassment-free environment.
Ethics – Treats people with integrity and ethically.
Organizational Support – Supports organization’s goals, values, and code of ethics.
Judgment – Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.
Planning/Organizing – Prioritizes work activities; Uses time efficiently.
Professionalism – Focuses on solving conflict, not blaming; Treats others with respect and consideration; Accepts responsibility for own actions.
Quality – Demonstrates accuracy and thoroughness; Monitors own work to ensure quality.
Quantity – Meets productivity standards; Completes work in timely manner.
Safety and security – Observes safety and security procedures; Reports unsafe conditions; Ensures equipment and materials are used properly.
Attendance/Punctuality – Is consistently at work and on time.
ABOUT US:
Since 1984, Bath Fitter has been selling and installing our unique “tub-over-tub” and “seamless wall systems”. We are growing rapidly with locations all across North America. The popularity of our one day installation process, premium quality product and exceptional warranty has made Bath Fitter the first choice for bathroom renovations in private homes, hotels, motels, and multi-unit residential buildings.
Come grow with us!
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