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Room Attendant
Room Attendant-January 2024
Seattle
Jan 30, 2025
About Room Attendant

  Choice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choicehas more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choiceto meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privilegesloyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit.The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.Position SummaryPosition SummaryThe role of the Room Attendant is to ensure 100% guest satisfaction by providing guests with a clean, a comfortable and safe room.Creates guest satisfaction and exceeds expectations by providing the service brand behavior and genuine hospitality.Per brand standards, cleans assigned guest rooms or suites which includes making beds, vacuuming, dusting, arranging room furniture if required, and cleaning bathroomMaintains cleaning protocolsEmpty all trash containers and replace with fresh linersRestock useable items in guest rooms or suites, i.e., soap, towels, amenities, paper itemsEnsure removal and appropriate disposition of guest room trays, glass and silverwareClean and vacuum exterior entry and hallwaysKeep linen closets and supply areas clean and organizedEnsure guest laundry and dry-cleaning orders are attended to promptlyNotifies supervisor promptly of any special guestroom or suite issues including reporting of any maintenance needsPromptly handles guest complaints or requests and refers to supervisor if unable to handleEnsures that all rooms or suites are secured upon leaving the guest room or suiteCreates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectationsGives personal attention, takes personal responsibility, and uses teamwork when providing guest serviceListens, apologizes with empathy, finds a solution, and follows through when resolving guest problemsProvides Yes I Can! genuine hospitality and teamwork on an ongoing basisAssumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest SatisfactionPerforms other duties required to provide the service brand behavior and genuine hospitalityPerforms other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest.Starting Wage $20.00Requirement/SkillsIdeal candidate will have a minimum of one -year hospitality experience in housekeepingFollows instructions and communicates effectivelyWorks well independently or as part of a teamStrong attention to detailCommitment to exceptional guest serviceCan clean multiple room types and meet the daily cleaning quotaWilling to work a flexible schedule including weekends and holidaysAdheres to the policies and procedures of the hotelPhysical DemandsPerform repetitive hand and arm movements.Ability to lift up to 50 pounds.Ability to pull, push up to 100 pounds.Must be able to squat, bend, kneel and twist.Ability to stand for long periods of time.Occasional lifting of up to 5

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